Device Management (IDM) Support Engineers – L1 & L2
Location : Chennai
Education : B.E. / B.Tech / MCA
Experience :
- L1 - 2–4 years (1 year in Security Device Management)
- L2 - 4–6 years (5 years in Security Device Management)
Budget :
L1 - 6-7 LPAL2 - 15-18 LPASkills required - IDM (combination of any 2 / 3) :
Forcepoint - DLPRSAFIM - Trellix / TripwireSeclorePIM - Arcon / Cyber ArcEmail - O 365 - DefenderL2 - Device Management Support Engineer
Skills : Strong understanding of security tools, monitoring, automation, and escalation handlingL1 - Device Management Support Engineer
Skills : Basic networking & OS concepts, hands-on with security tools, good communication, ticket handling, and SOP documentationKey Technical Skills (Both Levels) :
Networking : Firewalls, TCP / IP, Routing, Packet AnalysisOperating Systems : Windows, Linux, UbuntuSecurity Tools : WAF, EDR, DLP, DAM, NAC, FIM, IRM, SIEM / SOAR, IAM (PIM, RSA), Secure Web Gateway, Active DirectoryInformation Security Concepts : OWASP Top 10, CIA Triad, Vulnerability Management, HardeningAutomation : Scripting, Ansible, REST APIsAdditional Skills :
Experience in incident, change, and problem managementDocumentation : SOPs, dashboards, RCA, reportsStrong communication skills (written and verbal)Stakeholder coordination (L2)Kirti Rustagi
kirti.rustagi@raspl.com