Data Quality Leader

Hiring for Quality Lead for leading Quick-Commerce Company Location : Bangalore CTC : 9 LPA Job Summary : The Quality Lead for Private Label FMCG (Non-Food) will be responsible for ensuring the highest quality standards in the development, production, and delivery of Home Care, Personal Care, and Baby Care products. The role involves collaborating with cross-functional teams, managing supplier quality, and adhering to regulatory compliance to ensure customer satisfaction and brand reputation. Key Responsibilities :

• Define and implement quality standards, specifications, and guidelines for Home Care, Personal Care, and Baby Care product categories.
• Work closely with 3P Suppliers for R&D and product development to ensure products meet safety, performance, and quality benchmarks.
• Conduct product evaluations, sensory testing, and performance assessments during development phases.
• Ensure the products comply with regulatory standards- BIS,FDA,ISO, Ayush
• Conduct comprehensive audits of Home Care, Personal Care, and Baby Care product Suppliers to ensure compliance with quality standards and regulatory requirements.
• Ensure on boarding of New FMCG suppliers with adherence to quality and regulatory criteria.
• Analyze quality trends and implement continuous improvement initiatives across manufacturing and supply chain processes.
• Identify root causes for quality issues and drive corrective and preventive actions.
• Provide training and support to new suppliers to help them understand and comply with company standards.
• Responsible for handling end-to-end quality operations in the retail supply chain.
• Travel to multiple 3rd party supplier locations within the city and out of the city for Quality inspections and solving the issues.
• Framing of Specifications and SOPs for Home Care, Personal Care, and Baby Care Products
• Should have good command on leading the FMCG Nonfoods Project from development to Implementation.
• Strong Technical Knowledge on Drug &Cosmetic, Ayush license, LM, PCB & Labeling Guidelines.
• Develops and implements Nonfood regulatory and quality strategic plan for Private label brands in concert with corporate strategic plan.
• Address and resolve customer complaints related to product quality in a timely and effective manner.
• Use customer feedback to drive product and process improvements.
• Develop supplier QA team continuously through training, knowledge sharing and follow up.
• Working and interacting daily with the 3 rd Party Suppliers and corporate QA Team on projects related to Quality and safety efficiencies.
• Guidance needs to be provided from time to time for the Supplier Quality Team. Key Skills :
• Ability to develop & lead the project Individually.
• Should have strong experience in managing stakeholders and understanding of the strategic sourcing process.
• Able to utilize and critically evaluate data from a variety of sources to identify root cause and lead teams towards resolution.
• Proven experience in NonFood Categories like Home care, Cosmetics, paper & disposables, party needs, puja articles, general merchandise etc.
• Process oriented with excellent communication and problem-solving skills.
• Strong communication skills – verbal and written, ability to communicate effectively to varied audiences
• Self-motivated, able to perform role with minimal supervision
• Able to manage multiple priorities in a dynamic environment
• Ability to work in a team environment to consistently achieve results & achievement.
• Strong organizational skills
• Demonstrates a positive “can-do” excellent teamwork attitude with strong communication / information sharing skills
• A self-starter capable of designing and implementing services / processes
• Team player who can collaborate across multiple functional areas Qualifications :
• Bachelor’s / Master’s degree in Chemistry, Cosmetology Chemical Engineering
• Minimum 5 years in quality assurance / quality control, preferably in FMCG (Non-Food) Home Care, Personal Care, or Baby Care products.
• Familiarity with chemical formulations, product testing, and regulatory frameworks.
• Proficiency in quality management tools and techniques (e.G., FMEA, SPC, CAPA).
• Should have Good Knowledge on Data analysis & Excel, Word, PPT.