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Engineer - Technical, Linux & CCNA Certified

ConfidentialDelhi, India

8 days ago

Job description

We are seeking a highly skilled and detail-oriented Field Engineer with strong technical expertise, excellent communication skills, and the ability to work in fast-paced, time-sensitive environments. The ideal candidate must hold Linux and CCNA certifications and have proven experience in IT infrastructure and broadcast environments.

Key Responsibilities

Install, configure, troubleshoot, and support front-end client systems in complex Broadcast IT setups
Work independently on client systems while collaborating with senior engineers for escalations
Analyze and resolve technical issues quickly or escalate them when required
Handle customer support calls, gather complete details of issues, and ensure timely resolution
Provide technical support via phone, remote access, onsite visits, and email for critical live broadcast systems
Maintain clear, consistent communication with customers and senior team members, ensuring regular updates on case progress
Document and update details of installed systems and software at customer sites
Submit periodic technical reports, case updates, and expense sheets to reporting officers

Required Skills & Experience

3 to 8 years of professional experience in IT or broadcast engineering

Strong knowledge of Networking, IT Servers, Storage (SAN / NAS), and troubleshooting

Hands-on experience managing on-premises servers and enterprise storage systems

Proficiency with Windows and Linux operating systems

Excellent communication and interpersonal skills

Familiarity with Broadcast IT administration and Broadcast workflows

Knowledge of Avid Products and Avid Broadcast workflows is a strong advantage

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Skills Required

Nas, San, Storage, Linux, Networking, Ccna, Windows

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Engineer Linux • Delhi, India