Technical Consultant

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Position Summary

Adobe AEM Forms Specialist position is a client-facing role requiring both technical and business / marketing knowledge. Specialist will partner with other Adobe consultants to understand, review Customer unique business requirements and assist to define, plan and execute strategies. Specialist will be closely working with Customers & Implementation Partners to assist reviewing and providing best practice recommendation on design architectures, strategic roadmaps, and drive business value from the platform and enable them to adopt & scale-up in their maturity roadmap. It is a technical advisory role and requires a solid technical acumen in digital marketing technology and enterprise architecture. This role involves constant Customer and Partner interaction.

What you'll do

• Be a recognized expert / SME for Adobe internal and regional stakeholders.
• Act as a lead point of contact for any Customer engagement.
• Manage multiple Customer engagements simultaneously.
• Build trusted advisor relationships with our Clients & Implementation Partners.
• Build custom enterprise architectures and roadmaps to achieve defined needs.
• Become an expert in integrating Experience Cloud products and the methods by which they can be used to effectively to optimize online businesses.
• Understand the current state of the organization-wide architecture and experience and marketing capabilities.
• Identify key business drivers and technology capabilities required to achieve clients’ efficient state.
• Ensure alignment between business strategies, information technology roadmap, and technical and tactical deployment teams.
• Define governance and operational models to support clients’ technology goals.
• Identify gaps, highlight risks and document feedback or recommendations basis your assessments in standard artifacts with best-in class quality.
• Provide advisory to key stakeholders with industry best practices & recommendations throughout the implementation process.
• Ability to exhibit value to Customers & Partners adopt and scale in their maturity roadmap.
• Anticipate future technology requirements and communicate those to the client within deliverables.
• Communicate proactively and effectively to Customer / Implementation Partner teams on assessments & recommendations throughout project life cycle.
• Assist with enablement & desk-side coaching to Customer / Partners on product features, ad-hoc technical queries and future optimization roadmap.
• Interact frequently with Client / Implementation Partner teams - marketers, analysts, web developers, and C-level executives, mainly via conference calls or emails.
• Manage Customer expectations appropriately and keep projects on schedule and within scope.
• Advertise the value of your role and work within the larger Adobe Consulting Group.
• Work and collaborate with Adobe internal teams and Client / Implementation Partners.
• Technical writing and PowerPoint presentation creation

Additional Responsibilities :

What you need to succeed

Must have –