Work Schedule : 6 days working
Travel Required : Yes
Key Responsibilities
- Give the support to Sales team and distributor.
- Frontend and help solve L1 and L2 issue of sales team and distributor.
- Work with Cross-Functional Teams
- Assisting with testing application systems integrations
- Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.
- Working knowledge on Sales Force Application or / and Dealer Management System will be an advantage.
- Maintaining Standard Operating Procedures that maps the sales process to application steps.
- Delivering regular and customised training to Sales team.
Experience and Competencies :
Educational – Any Graduate, Additional Diploma in IT Applications from reputed institution or consulting firm would be a plus.Behavioural Competencyo Action orientation
o Drive for results
o Technical learning
o Good documenter
o Trouble-shooter
Other attributes to keep in mind.o Worked in an multi location environment handling application in Sales & Production to some extent.
o Exposure to FMCG sales process
o Working Knowledge of MS Word, Excel, PowerPoint
o Good Communication skills
o Fluent in local language as per the zone
Skills Required
Fmcg, Distributor Management