Expert DevOps Engineer (Infrastructure) - Sovereign Cloud Delivery

What you’ll do

We are looking for a Expert DevOps Network Engineer who will be responsible for the day-to-day operations of SAP Cloud network infrastructure. Ideal candidates will have a strong understanding of network infrastructure and the ability to administer and troubleshoot network infrastructure to deliver exceptional support to our customers.

The role includes the following tasks :

• Operate and maintain complex Hyperscaler networks, track significant problems, monitor performance, and perform upgrades as required.
• Engage with customers for network connectivity planning.
• Collaborate closely with Infrastructure Development team to implement security framework.
• Monitor and troubleshoot network issues.
• Deploy security patches and security automation framework.
• Perform and lead diagnostics of problems, troubleshoot and develop solutions on AWS, Azure & GCP
• Respond to and resolve escalated alerts and tickets generated from the monitoring system and / or customer requests in a timely fashion.
• Provide project support on improvement initiatives.
• Address continual improvement measures as a result of the problem management process.
• Participate in deep level incident troubleshooting.
• Participate in complex change preparation and execution.
• Other support tasks, duties, and responsibilities, e.g., hardware installations, troubleshooting, and administration Implement security requirements across all Cloud platforms
• Maintain the integrity and security of servers and systems.
• Provide guidance as a subject matter expert on product design, development, troubleshooting, and documentation applications that run-on all Hyperscalers
• Work in a diverse environment and cross-train with other global team members.
• Develop and monitor policies and standards for allocation related to the use of computing resources.
• Conduct root cause analysis and implement continuous improvements.
• Provide on-call support for incidents and performance degradations.
• Flexible schedule which may include weekend or after business hours work.

What you bring

Beneficial

Meet your Team

SAP Sovereign Cloud Delivery India unit will be providing the SAP’s Sovereign Cloud Services in India, working on the cloud landscape architecture design, build, maintain and operate, to deliver a stable, secure and resilient cloud services, fully compliant to the local laws, regulations and the unique security, secrecy and digital sovereignty requirements of India. The team will be collaborating closely with central Architecture team, Security Office, Engineering teams and with Regulatory and Governance teams in India

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​ Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.