Talent.com
SilvertonCasino
Front Desk SupervisorSilvertonCasino • General & Administration
Front Desk Supervisor

Front Desk Supervisor

SilvertonCasino • General & Administration
30+ days ago
Job description

General Summary of Job Duties

At Hyatt Place Silverton Village in partnership with Silverton Casino, LLC, we believe our guests select Hyatt Place because of our caring and attentive team members who are focused on providing efficient service and meaningful experiences. The Front Desk Supervisor should possess a minimum of one year previous hotel experience, excellent verbal/written communication skills, as well as basic computer skills. Food and Beverage cost control experience is helpful. Open availability based upon the operational need – will vary weekly but may include nights, weekends, holidays and possibly overnight.

Principle Responsibilities and Duties

  • Experience and a thorough understanding of Front Office operations.
  • Other duties include resolving guest complaints or inquiries, general office duties, etc.
  • First contact for guest concerns - Each hotel to set specific options for service recovery.
  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal and written communication skills.
  • Ability to stand for long periods of time.
  • Training of all new Gallery Hosts.
  • Conduct huddles to ensure clear communication of the days’ events to all Gallery Hosts.
  • Food & Beverage inventory and ordering
  • Oversee FIFO (first in/first out) process with Food & Beverage
  • Conduct property tours for new hires and clients as necessary to assist the Sales department
  • Oversee group reservations to ensure that they are pre-assigned and pre-keyedInitiate boards for Housekeeping in the morning.
  • Ability to stand for long periods of time.
  • Walk through of public areas and kitchen with follow up report/checklist to management
  • Responsible for overseeing proper meeting room set up/tear down for internal and external clients
  • Inventory control of Gallery Host Stand supplies and kitchen supplies

General Job Responsibilities and Duties

To perform the job successfully, an individual should demonstrate the following Silverton Values:

  • Character – Always do the right thing and treat everyone with dignity and respect.
  • Care – Demonstrate compassion, kindness, and charity towards yourself, team members, guests, and the community.
  • Excellence - Challenge acceptable and be exceptional.
  • Collaboration – Achieve ultimate results with the inclusion of diverse ideas, thoughts, and talents.
  • Courage – Champion today for a better tomorrow.

Skills, Education & Other Requirements

  • High School Diploma or GED
  • One year hotel experience preferably at Hyatt Place
  • Completion of all First Place Training Modules
  • Schedule flexibility - must be able to work any shift
  • Outstanding customer service skills
  • Ability to work well with other team members
  • A desire and the ability to grow into a management role is preferred

Required Work Cards

  • Identification that establishes identity
  • Identification that establishes the right to work in the United States
  • Possession of /or ability to possess a Health card

Machinery, Work Equipment, Programs, Software, Hardware Used

  • Regular use of a computer and different software programs.
  • Basic math and spelling skills.
  • Ability to demonstrate good organizational skills.
  • This position requires sufficient experience, education and job knowledge to meet current business needs
  • Continuous movement, and occasionally, you will have to lift or move up to 20 pounds.

DISCLAIMER
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Back
Create a job alert for this search

Front Desk Supervisor • General & Administration

Similar jobs

Front Desk Representative - Internship

People Tech Group Inctelangana, hyderabad, India

We are hiring for a Front Office & Guest Relations Intern role in Hyderabad.Job Title : Intern – Front Desk Representative Location: Hyderabad Company: People Tech Group Duration: 6 Months Eligibil... Show more

 • Promoted

Area Supervisor

FairmontHyderabad, Republic Of India, IN

Oversee daily restaurant or F&B outlet operations - Ensure proper food and beverage service standards are followed - Coordinate and manage staff scheduling and duty rosters - Monitor inventory leve... Show more

 • Promoted • New!

The Travel Desk Analyst

LTMhyderabad, telangana, in

Results-driven Programmatic Trader with experience in Programmatic Advertising and hands-on expertise in Demand-Side Platform (DSP) platforms.Skilled in campaign execution, optimization, data analy... Show more

 • Promoted

UI/UX Designer Intern

Hyperqube Ionichyderabad, telangana, in

We are seeking a high-performing, motivated full-time UI/UX Designer Intern to join the design team at Hyperqube Ionic.This role operates in a fast-paced environment and requires a strong sense of ... Show more

 • Promoted

Front desk representative - internship

People Tech Group Inchyderabad, andhra pradesh, India

We are hiring for a Front Office & Guest Relations Intern role in Hyderabad.Job Title: Intern – Front Desk Representative.Graduate in Hotel Management / Hospitality Management (mandatory).Strong co... Show more

 • Promoted

Shopify Front End Developer

Ecom Experts | Shopify Plus Agencysecunderabad, telangana, in

We are seeking a talented Shopify Front-End Developer with experience in Shopify and JavaScript to join our team.As a Front-End Developer, you will be responsible for building and maintaining the c... Show more

 • Promoted

Executive Corporate Services

Jiohyderabad, telangana, in

Manager - Corporate Services (Admin /Facilities Manager).Recognize and respond to operational and emergency situations.Coordinate with vendors to ensure delivery standards are met.Training of on-si... Show more

 • Promoted

Service Desk Manager

Pomeroysecunderabad, telangana, in

Required Skills & Qualifications.Service Desk, Help Desk, or IT Operations experience.Strong understanding of ITIL principles, incident management, problem management, and service operations.Experi... Show more

 • Promoted

Head of Direct Bookings Growth

RivetStayshyderabad, telangana, in

RivetStays is a premium short- and mid-term rental operator delivering a hotel-like experience through professionally managed homes, strong guest experience standards, and operational excellence.We... Show more

 • Promoted

Frontend Developer

Education Dynamics, Inc.secunderabad, telangana, in

We are seeking a highly skilled Front End Engineer to design, build, and maintain intuitive, high-performance user interfaces for our education software platforms.You will play a critical role in s... Show more

 • Promoted

Service Desk Lead

Tata Consultancy Serviceshyderabad, telangana, in

Interview mode : Weekend Walkin drive (Face to Face ).Location : Deccan Park (EC Checks Venue – Cafteria / Interview area – GS1).Desired Competencies (Technical/Behavioral Competency).Technical and... Show more

 • Promoted

Front-End Reusable Components Developer

Saiconhyderabad, telangana, in

Front-End Reusable Components Developer.We are seeking a highly skilled Front-End Developer with expertise in reusable UI components, Native Web Components, Modern CSS, and TypeScript development.T... Show more

 • Promoted

Front End Architect

IRIS Software Groupsecunderabad, telangana, in

The Frontend Architect is a technical leadership role within the Platform Team, responsible for guiding teams in delivering exceptional user experiences through sound technical strategy, design sys... Show more

 • Promoted

HNI Desk Head

Anand Rathi Share and Stock Brokers Ltdhyderabad, telangana, in

We are seeking a seasoned professional from leading stock broking companies to head our New.Client Acquisition & Market Expansion.Lead acquisition of HNI & Ultra HNI clients through networks, refer... Show more

 • Promoted

Team Supervisor

Hike EducationHyderabad, Republic Of India, IN

Hike Education is one of the leading EdTech companies working with the top B-schools providing support and assistance to the students.Reviewing and assisting performance and taking appropriate acti... Show more

 • Promoted

Assistant Front Desk Manager

AccorHotelHyderabad, Republic Of India, IN

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk... Show more

 • Promoted • New!

Service Desk Analyst

HCLTechhyderabad, telangana, in

Skill Required: International Voice(English), Troubleshooting, Ticketing tools.Level 1 remote desktop support.Diagnose and resolve incidents within agreed.Required Skills & Qualifications:.Customer... Show more

 • Promoted

Interior site supervisor

Livspacehyderabad, telangana, in

As an Operations Lead, you will monitor the project lifecycle from initiation to execution by taking complete ownership and responsibility.You will engage the client and keep them informed with req... Show more

 • Promoted

IT Service Desk Specialist - Level 1

Arganohyderabad, telangana, in

IT Service Desk Specialist - Level 1.The IT Service Desk Specialist – Level 1 is responsible for providing first-level technical support to end users by responding to inquiries received through pho... Show more

 • Promoted

Frontend Developer

Tata Consultancy Serviceshyderabad, India

TCS Hyderabad hiring for Frontend Developer !!!!!.Front-end Developers responsible for building responsive, accessible, and high-quality user interfaces in compliance with modern web standards.Stro... Show more