Kyndryl - Microsoft Copilot Specialist

Required Technical and Professional Expertise :

• Having 5+ years in Copilot.
• Exp in Design, develop, and optimize AI agents and automation workflows using Microsoft Copilot, Power Automate, Azure OpenAI, and related Microsoft technologies.
• Integrate Copilot capabilities into business processes to improve content creation, data analysis, communication, and collaboration.
• Customize Copilot experiences by creating specialized agents that use organizational data sources to answer domain-specific queries and automate tasks.
• Collaborate with stakeholders to identify automation and AI opportunities, tailoring solutions to meet business needs and drive adoption.
• Analyze and interpret user prompts and feedback to refine AI model outputs and improve user experience.
• Manage deployment, testing, and documentation of new Copilot features and updates.
• Ensure compliance with data privacy, security, and organizational policies when handling sensitive data accessed by Copilot.
• Provide technical guidance and training to users and teams on effective use of Copilot capabilities.
• Stay current with Microsoft Copilot architecture, AI advancements, and best practices to continuously enhance Technical and Professional Experience :
• Strong experience with Microsoft 365 ecosystem, including Word, Excel, PowerPoint, Outlook, Teams, and Microsoft Graph API.
• Expertise in AI, machine learning, and natural language processing (NLP), especially with large language models like GPT-4.
• Proficiency in developing AI-driven automation using Power Automate, Azure OpenAI, and Microsoft Copilot extensibility features.
• Experience designing and deploying intelligent agents and chatbots within enterprise environments.
• Solid understanding of data privacy, security, and compliance frameworks related to AI and organizational data.
• Ability to analyze complex data and user interactions to improve AI model performance.
• Excellent communication skills to collaborate with technical and non-technical stakeholders.
• Background in software engineering, data science, or AI development preferred

(ref : hirist.tech)