Overview
We are seeking an EDI Support Analyst with experience in Cleo EDI. In this role you will be
responsible for troubleshooting Data, Mapping issues in the EDI processes and maintaining Cleo
EDI.
Essential Functions
- Design, develop, customize, integrate, test, implement, administer and support the complete
Cleo suite to meet the rapidly growing company need
Create, test, and maintain EDI mapsTroubleshoot data issues, mapping, and business processesIdentify, design, implement, and test EDI processes related to Cleo EDICoordinate with internal and external customers to meet requirementsWrite or update program documentation, operations documentation, and user guidesCreate test cases and assist EDI developers & business to thoroughly test new developmentwork including repeating the test cycle until all test results are satisfactory
Gather and document detailed requirements for business needs and collaborate with othersto determine moderately complex functional and / or solution designs
Demonstrate a detailed understanding and execution of the software development lifecycleIdentify interdependencies in programsIdentify more advanced test scenarios and adequately test customizations andconfigurations
Demonstrate quality and effectiveness in work documentation and organizationResponsible for planning small / medium-sized projects or tasksMake substantial contributions to determining the feasibility of goals / objectivesProvide reliable solutions to a variety of problems using sound problem-solving techniquesincluding the ability to find the root cause and corrective action for given problems
Demonstrate proficient use and knowledge of established standards and proceduresConsistently demonstrate quality and effectiveness in work documentation and organizationSkills Required
Software Development Lifecycle, Data Mapping