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Service Desk Specialist

Service Desk Specialist

Live ConnectionsCannanore, Kerala, India
8 hours ago
Job description

We Are Hiring – Service Desk (L1) Support | Pune & Bangalore

Looking to work with a global leader in Business Process Management?

We are hiring

multiple Service Desk (L1) Support roles

across experience levels for

full-time, work-from-office

positions.

Open Positions :

Freshers (Technical Background) – Pune

1+ Years Exp – Pune

3+ Years Exp – Pune & Bangalore

Key Skills Required :

Strong communication

(verbal & written)

  • Analytical thinking & problem-solving
  • Experience with IT

Service Desk / L1 Tech Support

  • Basic knowledge of
  • AD, O365, Azure, Networking

    Troubleshooting

    skills across

    Windows, Outlook, Teams, VPN , etc.

  • Experience using ticketing tools and following ITIL practices
  • Ability to manage incidents via phone, email, web, or chat
  • 100% Work From Office – No hybrid
  • Locations : Pune & Bangalore

    Shifts :

    Rotational (US / UK) | 24x7 environment

    Notice Period :

    Immediate to 30 days preferred

    Education :

    Graduation / Post-Graduation with all marksheets & certificates mandatory

    Experience Range & CTC :

    Freshers – 2.5 LPA Tech background only - Pune

    1+ years – Up to 5 LPA – Pune

    3+ years – Up to 7 LPA – Pune & Bangalore

    Final package will be based on experience, last CTC, and performance in the evaluation process.

    Non-Negotiables :

  • Excellent English communication skills
  • Willingness to work 24x7 shifts
  • Full-time education (15 years) – Graduation required
  • Provisional degree and mark sheets needed for onboarding
  • ️ Hiring in full swing – priority given to

    immediate joiners .

    Interested or know someone who fits? Let’s connect!

    share your resume

    for referral.

    #Hiring #ServiceDesk #TechSupport #ITSupport #PuneJobs #BangaloreJobs #L1Support #ImmediateJoiners #JobOpportunity #WorkFromOffice #ITJobs #FresherJobs #ExperiencedJobs #WalkInDrive

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    Service Desk Specialist • Cannanore, Kerala, India

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