Driver Operation Specialist

inDrive is an international ride-hailing service.

We are a highly-regarded, high-tech unicorn company; we have been making a positive impact globally since 2013 by harnessing the power of innovative mobile technologies. With our cutting-edge solutions and dynamic work environment, we provide a unique opportunity for individuals to be a part of a team that is changing the lives of millions for the better!

We're hiring a Driver Operations Specialist to drive supply growth and manage on-ground operations across cities. You’ll handle fleet acquisition & retention, support cross-functional teams (GTM, marketing, legal), and lead driver engagement initiatives.

What you will do :

Build & maintain healthy supply in cities

Carry out Csat / Psat activities, driver research & survey activities

Support cross functional teams - GTM, marketing, legal, GR teams

Manage large fleets for acquisitions & retentions

Conduct market share analysis & create plans to improve our footprints in the market

Search, hire & retain offline & online recruiters

Build relationships with local authorities for effective supply mgmnt.

Build GTM strategies to on-board new and active drivers

Take ownership of different new projects & initiatives to drive brand name in the market

Identify supply gaps within different areas and establish new channels of acquisition

Extensive travel to different cities within country to manage on-ground operations

What we expect from you :

Minimum 5 years of relevant experience in a fast paced environment

Leadership skill set is a must with at least 3 years of experience in managing large operational teams across different cities / region

Grittiness : You never hesitate to roll up your sleeves and tackle something hands-on

You are a Go-getter with the ability to solve & handle multiple projects simultaneously

Strong analytical and qualitative skills with the ability to use data for solving large scale operational challenges

Excellent written and verbal communication skills

Strong understanding of supply ecosystem in a consumer tech environment

Startup experience is a must

Working terms : Hybrid work schedule

Unlimited opportunities for professional and career growth, regular external and internal training from our partners

The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry

Initial training

Probation period up to 3 months

We offer you all the conditions for professional and personal growth with a rapidly growing tech company. Your resume will be considered within 14 calendar days of receiving it. If your experience meets the requirements of our company, we will contact you.

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