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Technical Solutions Engineer

ConfidentialBengaluru / Bangalore

9 days ago

Job description

Respond to customer product inquiries via telephone or in written, internet-based email.

Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.

Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.

Troubleshoot problems with hardware equipment and software applications and recommends corrective action.

Document customer communication and recurring technical issues to support product quality programs and product development.

Skills Required

Technical, Installation, Operation, Maintenance

Solution Engineer • Bengaluru / Bangalore