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ServiceNow Technical Support Specialist
beBeeServicenowNadiad, Gujarat, India1 day ago
Job descriptionServiceNow Certified System Administrator (CSA) certification is required. 5 years of experience in Information Technology operations. Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure. Familiarity with IT security policies. Bachelor's degree in Information Technology or Computer Science is preferred. Strong problem-solving and customer service skills are essential. Health & Wellness : Medical, dental, and vision plans with valuable features like Telehealth virtual care and resources to support your physical and mental well-being. Time to Recharge : Generous paid time off to relax and rejuvenate. Financial Security : 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage. Life & Family Support : Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services. Recognition & Growth : The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support your career growth. Fitness & Wellness : The FedTec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support.
Job Overview
We are seeking a skilled professional to provide technical support, perform system maintenance, and assist end-users with ServiceNow-related issues.
Main Responsibilities :
- Troubleshoot and resolve problems related to the ServiceNow platform.
- Perform routine maintenance tasks and system upgrades, ensuring the platform remains stable and operational.
- Support end-users by addressing their questions and concerns regarding the ServiceNow platform.
- Collaborate with other IT teams to ensure seamless integration and operation of the ServiceNow platform.
- Ensure all support activities comply with IT security policies and federal regulations.
Required Skills and Qualifications :
Why Join Our Organization?
We prioritize our employees' safety, health, and happiness through our comprehensive benefits package.
Benefits :
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Technical Support Specialist • Nadiad, Gujarat, India
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