Job descriptionBMC Remedy Expertise : You must have a minimum of 3 years' hands-on experience in BMC Remedy, including development, implementation, configuration, and upgrades.Integration Skills : Strong knowledge and practical experience in integrating Remedy with external systems through web services and REST APIs.Patch and Upgrade Proficiency : Ability to upgrade Remedy AR Server and Remedy Mid-Tier with the latest patches for system performance and security.High Availability Know-How : Proficiency in configuring BMC Remedy v9.x in a high-availability, clustered environment for system reliability.Customization Abilities : Capable of customizing BMC Remedy applications to meet specific customer requirements.Identity and Access Management Familiarity : Understanding of Single Sign-On (SSO), RSSO, and LDAP plugins for effective user access management.Problem-Solving Skills : Strong troubleshooting and problem-solving abilities for efficient issue resolution.Communication and Consulting Competence : Excellent communication and interpersonal skills for effective client collaboration and flexibility to work in consulting roles, including on-call support and occasional travel.