Introduction
As a Sourcing Support Analyst, you will be directly engaging with the IBM & Client Sourcing Team reporting to the CPO of a Global Healthcare Life science client based out of North America. This role will be aligned cross category across Direct, Indirect, Enterprise, and R&D and involves transactional and administrative support across sourcing towers. You will be responsible for executing low-complexity tasks such as tactical buying, supplier engagement coordination, documentation, and reporting. This role requires 2–4 years of experience in procurement operations.
Your Role And Responsibilities
- Review requisition requirements
- Recognize non-catalog purchases that should be directed to a catalog solution
- Work efficiently with requester / client for additional information or questions
- Determine source from sourcing-provided master file
- Negotiate cost savings and terms when applicable (non-contracted sources)
- Understand relationships between contracts and decipher details
- Procurement of low-dollar purchases and services
- Complete customer requests for supplier setup
- Maintain supplier documentation
- Ensure audit readiness of all purchasing documents
- Proficient with reporting / MS Excel to maintain account-specific reports and trackers
- Work with stakeholders and management efficiently
- Positive attitude, planning, curiosity, self-discipline
- Request triage for exceptions
- Contract management and administration
- Scorecard creation for suppliers
- Financial health reporting (basic level)
- Other middle and back-office tasks
- Sustainability and compliance reporting (BAU reports)
- Back-office escalations and support
Policies, Procedures and Program Management
Communicate procurement policy to internal stakeholdersProvide reminders of procurement policies during regular communicationsRecommend improvements to purchasing policies and proceduresCommunicate issues or changes that may affect service deliveryCategory Management and Sourcing Execution
Provide data collection requirements and suggest templatesGather and provide historical data and forecastsAccess and utilize data repositories for spend analysisSupport category strategy development and documentationAssist in strategic sourcing plan updates and executionFacilitate development of technical and business requirementSourcing Execution
Identify potential and incumbent suppliersQualify suppliers per compliance and policy guidelinesDevelop and propose supplier selection criteriaCreate RFx documents using templatesManage RFx bid process and obtain proposalsParticipate in supplier evaluation and recommendationSupport contract preparation and award letter issuanceRefer non-standard terms to legal and support resolutionContract and Compliance Administration
Enter negotiated contracts into contract management toolsSupport implementation and communication of new contractsAssist in change management for new suppliersCategory Buying Desk
Receive and triage supplier engagement requestsProcess and complete tactical buys per sourcing instructionsProvide feedback on specifications and supplier listsExecute sourcing events and recommend suppliersUpdate savings tracking databaseCost Modelling and Supplier Performance
Create basic should-cost modelsPrepare supplier scorecards and financial health dataOther Middle Office Activities
Collect and provide market intelligence and ESG dataSupport reporting and dashboards (SAP, Power BI, Sievo)Assist in updating master data and vendor recordsEscalation and Request Management
Resolve P2P escalations and refer unresolved issuesManage non-automated client requests via Intake Workflow SystemExecute stakeholder requests not requiring S2P Lead supportWork the shift hours to support North America time zone (6 : 30 pm IST to 3 : 30 am IST / 7.30 pm to 4.30 am IST)Preferred Education
Bachelor's Degree
Required Technical And Professional Expertise
Bachelor's degree in business, Supply Chain, or related field2-4 years of experience in procurement or sourcing operationsStrong communication and organizational skillsProficiency in ERP systems and Microsoft Office SuiteBasic understanding of contracting and complianceAbility to work independently and manage transactional workloadPreferred Technical And Professional Experience
Bachelor's degree in business, Supply Chain, or related field2-4 years of experience in procurement or sourcing operationsStrong communication and organizational skillsProficiency in ERP systems and Microsoft Office SuiteBasic understanding of contracting and complianceAbility to work independently and manage transactional workloadSkills Required
Ms Excel, Sap, Power Bi, Microsoft Office Suite