Job Title : SAP Business One (SAP B1) Support Executive / Functional Analyst
Experience : 3–5 Years
Location : Pune Work from Office.
Department : IT / ERP Support
Reporting To : IT / ERP Manager
About the Role :
We are seeking an experienced and detail-oriented SAP Business One (SAP B1) Support Executive to join our IT team. The ideal candidate will be responsible for providing end-to-end support for SAP B1 users, ensuring smooth system operations, efficient issue resolution, and continuous improvement of business processes across sales, inventory, purchasing, and finance functions.
Key Responsibilities :
- Provide functional and technical support to SAP Business One users across departments.
- Identify, analyze, and resolve SAP B1 issues in a timely and prioritized manner.
- Develop and maintain SQL queries, stored procedures, and reports to support business operations.
- Manage user access, master data, and system configurations within SAP B1.
- Collaborate with internal stakeholders to gather business requirements and recommend system / process improvements.
- Work with external SAP partners for escalations, upgrades, or customization needs.
- Conduct end-user training and maintain documentation / SOPs for system usage and troubleshooting.
- Ensure data accuracy, integrity, and consistency across all modules.
- Support integration and reporting between SAP B1 and other internal platforms (CRM, e-commerce, etc.).
Required Qualifications & Skills :
Bachelor’s degree in information technology, Computer Science, or a related field.3–5 years of hands-on experience in SAP Business One support (functional or techno-functional).Strong knowledge of SAP B1 modules including Sales, Inventory, Purchasing, and Finance.Proficiency in SQL (MS SQL Server) — capable of writing, debugging, and optimizing queries.Familiarity with Crystal Reports and SAP B1 SDK preferred.Excellent analytical, problem-solving, and communication skills.Ability to handle multiple tasks and priorities in a fast-paced environment.Preferred Skills :
Experience with SAP B1 integration tools (DI API, DTW, B1if).Exposure to reporting tools such as Power BI.Experience in sales / distribution-oriented organizations (e.g., trading, manufacturing, consumer goods, or lighting industry).Personal Attributes :
Strong customer-service mindset with a proactive approach.Quick learner and detail-oriented professional.Good team player with strong interpersonal and coordination skills.Organized, dependable, and adaptable to changing priorities.