Kapiva - Key Account Manager

About the Role :

We are seeking a motivated and detail-oriented Key Account Manager (KAM) to join our International Ecommerce Business team. This role is ideal for someone with a strong analytical mindset, proven experience in managing accounts, and a keen understanding of digital commerce.

The KAM will be responsible for driving growth, maintaining relationships with key partners, and ensuring flawless execution of business strategies.

Key Responsibilities :

• Manage and grow relationships with international ecommerce partners and marketplaces.
• Own end-to-end account management including sales, operations, promotions, and performance tracking.
• Analyze business performance using data-driven insights to identify opportunities and challenges.
• Collaborate with cross-functional teams (marketing, supply chain, operations, finance) to deliver business objectives.
• Monitor competitive landscape and market trends to identify growth opportunities.
• Ensure effective stakeholder management across both internal and external teams.
• Drive operational excellence and support initiatives for category and revenue 1-2 years of proven experience as a Key Account Manager, preferably in ecommerce.
• Strong analytical skills with the ability to interpret data and make actionable recommendations.
• Proficiency in MS Excel and other analytical tools; comfort with reporting and dashboards.
• Excellent communication and stakeholder management skills.
• Knowledge of quick commerce platforms and dynamics will be a strong advantage.
• Ability to thrive in a fast-paced, dynamic, and international business environment.

What We Offer :

If you are passionate about ecommerce, data-driven decision making, and building impactful relationships, we'd love to hear from you.

(ref : iimjobs.com)