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ServiceNow CSDM Specialist

ServiceNow CSDM Specialist

TalproDelhi, IN
30+ days ago
Job type
  • Remote
Job description

Job Description :

We are seeking a highly skilled and experienced ServiceNow CSDM Specialist to join our team.

The ideal candidate should have a minimum of 4+ years of overall ServiceNow experience with at least 4+ years of specialized experience in ServiceNow CMDB & Discovery.

The candidate should be well-versed in ServiceNow scripting and possess a strong knowledge of the CSDM (Common Service Data Model) data model.

Responsibilities :

  • Collaborate with business stakeholders to understand their data requirements and translate them into the ServiceNow CSDM data model.
  • Design and implement ServiceNow CMDB & Discovery solutions to ensure accurate and up-to-date configuration data.
  • Develop and maintain ServiceNow scripts for customization and automation of various processes.
  • Create and manage Service Maps to visualize dependencies and relationships between different IT services.
  • Write custom patterns to enhance data discovery and improve accuracy in the CMDB.
  • Perform data validation and reconciliation to identify and resolve discrepancies in configuration data.
  • Participate in the end-to-end implementation of ServiceNow ITSM modules, including Incident, Problem, Change, CMDB, and Asset.
  • Work closely with other teams to ensure seamless integration of ServiceNow with other IT systems and tools.
  • Provide technical expertise and support to the ServiceNow development team.
  • Stay up-to-date with the latest ServiceNow features, updates, and best practices.

Requirements :

  • Minimum 12+ years of overall experience with a focus on ServiceNow platform.
  • At least 4+ years of hands-on experience with ServiceNow CMDB & Discovery.
  • Proficient in ServiceNow scripting (JavaScript, Jelly, or AngularJS).
  • Strong understanding of the CSDM data model and its application in ServiceNow.
  • Previous experience in working with Service Maps and custom pattern development.
  • Extensive design, development, and deployment experience with the ServiceNow platform.
  • Demonstrated expertise in ServiceNow ITSM modules, including Incident, Problem, Change, CMDB, and Asset.
  • Excellent problem-solving and analytical skills with the ability to address complex technical challenges.
  • Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
  • Ability to work independently and take ownership of assigned tasks.
  • Knowledge of ITIL processes and best practices is a plus.
  • ServiceNow certification(s) will be an added advantage

    • (ref : hirist.tech)

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    Servicenow • Delhi, IN