Talent.com
This job offer is not available in your country.
Product Trainer

Product Trainer

ConfidentialBengaluru / Bangalore
30+ days ago
Job description

Job description

  • Deliver engaging and effective training sessions to customers, primarily online, across all Quickbase training classes
  • Develop and maintain comprehensive training materials, including videos, presentations, and hands-on exercises
  • Collaborate with the product team to stay informed on new features and enhancements
  • Assist in the creation and maintenance of certification exams
  • Provide expert support and guidance to customers during training sessions, addressing questions and concerns
  • Continuously improve training content and delivery methods based on customer feedback and industry best practices
  • Coach customers at virtual events and in-person (when applicable) in best practices as they build dynamic solutions with Quickbase
  • Manage aspects of the customer onboarding program to drive product adoption and refine the program for maximum impact
  • Use design thinking principles to craft and iterate on engaging instructor-led and on-demand content
  • Administer the software adoption platform to facilitate adoption among new customers
  • Serve as a subject matter expert on Quickbase features and enhancements

Here's What You'll Bring To The Table

  • Bachelor's Degree plus 1-2 years in a training or education role OR 5-6 years in a training or education role
  • Strong experience with relational databases, productivity tools, and SaaS products (preferably Quickbase)
  • English fluency with excellent communication and presentation skills
  • Strong understanding of adult learning principles and instructional design methodologies
  • Flexibility to travel up to 25%
  • Experience delivering group trainings, both in-person and virtually
  • Ability to work independently and collaboratively in a dynamic, cross-functional team environment
  • Passion for helping customers succeed and a commitment to continuous improvement

    • App Builder certification is a must-have; Expert Builder certification is a nice-to-have

    Role :   Product / Service Trainer

    Industry Type :   IT Services & Consulting

    Department :   Teaching & Training

    Employment Type :   Full Time, Permanent

    Role Category :   Corporate Training

    Education

    UG :   Any Graduate

    PG :   Any Postgraduate

    Skills Required

    Saas, Product Training

    Create a job alert for this search

    Trainer • Bengaluru / Bangalore