Role Overview
This is a high-touch hospitality role crafted for professionals with a background in luxury hotels or private guest services. You will be responsible for the day-to-day hospitality experience for guests and leadership ensuring every welcome, refreshment, and room setup is seamless, elegant, and attentive. During office celebrations and events, you will also own the setup, food arrangements, and service supervision to ensure a smooth, well-run experience from start to finish.
Location : Lower Parel, Mumbai (Full-Time, Onsite)
Contract Duration : 1 Year | Renewable based on performance
Key Responsibilities
Hospitality & Guest Experience
- Greet and attend to high-profile guests, investors, and founders with polish and warmth
- Prepare and serve beverages and refreshments during meetings and boardroom sessions
- Set up meeting rooms in advance with care for seating, lighting, water, and cleanliness
- Track guest preferences and dietary needs, ensuring discreet and thoughtful service
Food & Beverage Service
Oversee daily pantry operations and refreshment service for staff and managementCoordinate seamless food arrangements and service during office celebrations, events, and team lunchesEnsure professional-level presentation and cleanliness of all F&B setupsHandle beverage preparation (tea, coffee, water, juices) with elegance and hygienePantry & Housekeeping Supervision
Maintain pantry cleanliness, inventory, and restocking of all items—including cutlery, crockery, trays, and glasswareSupervise housekeeping team to ensure meeting rooms, lounges, and hospitality zones are always clean and guest-readyPlace timely orders for supplies and raise alerts on breakages or inventory gapsEnsure all service zones meet high standards of hygiene and upkeepSkills & Experience
2–4 years of experience in luxury hospitality, private concierge roles, or guest servicesFluent in English, with confident and respectful communication skillsNaturally warm, professional, and poised - presentable at all timesAttentive, proactive, and discreet - able to serve senior leaders and VIP guests without directionExperienced with hygiene protocols, food service etiquette, and luxury environment standardsComfortable managing service during high-traffic events or multi-room setupsCompensation : ₹4,00,000 per annum (₹33,333 / month) + ₹50,000 annual retention bonus