Configure, maintain, and troubleshoot EDI solutions using IBM Sterling to support seamless electronic data interchange with business partners.
Collaborate with cross-functional teams to integrate EDI with Order Management Systems (OMS), ensuring efficient order processing, inventory management, and fulfilment.
Manage and support EDI mapping, translation, and communication processes with trading partners.
Work with customers and external partners to onboard, test, and maintain EDI connections.
Monitor and resolve EDI-related issues, including transmission errors, mapping discrepancies, and communication failures.
Conduct root cause analysis of EDI failures and implement corrective actions to prevent recurrence.
Ensure compliance with industry standards (e.g., ANSI X12, EDIFACT) and company-specific EDI requirements.
Prepare and maintain detailed technical documentation, including EDI mapping specifications, system configurations, and workflows.
Collaborate with IT teams to support system upgrades, patches, and integration efforts as needed.
Required Skills and Qualifications :
Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience).
Proven experience with IBM Sterling B2B Integrator and / or IBM Sterling File Gateway.
Extensive knowledge of EDI standards such as ANSI X12, EDIFACT, and industry-specific transaction sets.
Hands-on experience with Order Management Systems (OMS) and their integration with EDI processes.
Strong understanding of EDI mapping, document translation, and communication protocols (e.g., AS2, SFTP, FTP).
Ability to troubleshoot and resolve complex EDI issues across multiple platforms.
Excellent communication and interpersonal skills to work with internal teams and external partners.
Strong analytical and problem-solving skills.
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Consultant • dehradun, India
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