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Salesforce Commerce Cloud Technical Architect

Salesforce Commerce Cloud Technical Architect

Forsys IncHyderabad, Telangana, India
7 days ago
Job description

About Forsys

  • Forsys Inc. is a leader in Lead-to-Revenue transformation, combining strategy, technology, and business transformation to drive growth. With a team of over 600 professionals spread across the US, India, UK, Colombia, and Brazil, and headquartered in the Bay Area, Forsys epitomizes innovation and excellence.
  • Our role as an implementation partner for major vendors like Conga, Salesforce and Oracle; an incubator for pioneering ideas and solutions positions us uniquely in the consulting industry.
  • We are dedicated to unlocking new revenue streams for our clients and fostering a culture of innovation. Discover our vision and the impact we’re making at forsysinc.com

Requirement :

We are looking for Technical Architect that has good functional and technical knowledge in the Salesforce platform. This includes developing a thorough understanding of the Client’s requirements then applying industry best practices and detailed knowledge of the solution to design an optimal solution that supports the business process and meets / exceeds functional requirements. This position builds a trusting relationship with major project stakeholders and leads them to the adoption of the best solution.

Technical & Platform Skills :

  • Deep Commerce Cloud Knowledge : Mastery of the Salesforce Commerce Cloud, including its core platform capabilities, APIs, and data models.
  • System Architecture & Design : Ability to design scalable, secure, and high-performance end-to-end e-commerce solutions. This includes creating architecture diagrams, data models, and technical specifications.
  • Integration Expertise : Proficient in designing and implementing integrations with third-party systems such as ERPs (e.g., SAP), CRMs (e.g., Salesforce Sales / Service Cloud), PIMs, OMS, and payment gateways. Knowledge of REST / SOAP APIs, middleware, and data mapping is crucial.
  • Customization & Development : Understanding of SFCC's customization capabilities, including cartridge development, OCAPI / Shop API, and extension points. While not always coding daily, the architect must be able to review code and guide developers effectively.
  • Performance & Scalability : Skills in performance monitoring, bottleneck analysis, caching strategies (CDN, platform-level), and designing for high-traffic events.
  • Security Best Practices : Knowledge of web security standards, data encryption, access control, and ensuring PCI compliance for payment processing.
  • DevOps & Deployment : Familiarity with CI / CD pipelines, code repositories (e.g., Git), and deployment processes within the SFCC environment.

    • Business & Strategic Skills

  • Business Acumen : Ability to understand and translate business requirements from various stakeholders (marketing, sales, operations) into technical solutions that drive business value.
  • E-commerce Domain Knowledge : Strong understanding of the end-to-end e-commerce business processes, from customer acquisition to fulfillment and customer service.
  • Strategic Thinking : Capacity to act as a strategic advisor to clients, guiding them on technology choices and long-term roadmap planning.

    • Leadership & Communication Skills

  • Stakeholder Management : Excellent communication and presentation skills to articulate complex technical concepts to both technical and non-technical audiences, from developers to C-level executives.
  • Team Leadership & Mentorship : Ability to lead technical design sessions, conduct code reviews, and mentor developers to foster a culture of quality and continuous improvement.
  • Project Governance : Strong organizational skills to provide technical oversight throughout the project lifecycle, ensuring solutions are delivered on time, within budget, and to the required quality standards.
  • Problem-Solving : Advanced analytical and problem-solving skills to troubleshoot complex technical issues and make critical design decisions under pressure.
  • Documentation : Meticulous attention to detail in creating and maintaining comprehensive technical documentation that is clear and useful for development, QA, and support teams.
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    Salesforce Technical Architect • Hyderabad, Telangana, India