Talent.com
This job offer is not available in your country.
Customer Service Representative

Customer Service Representative

Witbloom Consultants - A Leading Training & Job Placement FirmMumbai, Maharashtra, India
13 days ago
Salary
₹250,000.00–₹360,000.00 yearly
Job description

Designation : Customer Care Executive

Location : Mumbai (Chandivali, Malad, Vashi)

Salary : 2.50 LPA to 3.60 LPA

What We Offer :

  • Attractive Salary : Competitive package with performance-based incentives.
  • Learning & Growth : Robust training to enhance communication and technical skills.
  • Global Exposure : Opportunity to interact with international customers and build cross-cultural communication skills.
  • Fun Work Environment : Be part of a vibrant and supportive team!

Key Responsibilities :

  • Handle inbound / outbound calls for resolving customer queries and delivering outstanding service.
  • Ensure timely and accurate responses to customer concerns.
  • Maintain a professional and empathetic attitude in all customer interactions.
  • Document customer interactions and feedback in CRM systems.

    • Qualifications & Skills :

  • Excellent communication skills in English (verbal and written).
  • A positive attitude and customer-first mindset.
  • Ability to work in rotational shifts (including night shifts).
  • Freshers are welcome! Prior experience in an international BPO is a plus.

    • Don’t miss this opportunity to grow with the best in the industry!