E-Commerce Delivery

ConfidentialNashik

4 days ago

Job description

Description

This entry-level position in E-Commerce Delivery is perfect for freshers looking to start their career in the logistics and e-commerce industry. The role involves managing the delivery process, coordinating with logistics partners, and ensuring customer satisfaction through effective communication and problem-solving.

Responsibilities

Manage and oversee the daily operations of the e-commerce delivery process.
Coordinate with logistics partners to ensure timely delivery of products.
Monitor and track order shipments to resolve any issues that arise during the delivery process.
Ensure compliance with company policies and procedures related to delivery.
Provide excellent customer service by addressing customer inquiries and concerns regarding their orders.
Analyze delivery performance metrics and suggest improvements to optimize the delivery process.

Skills and Qualifications

Strong analytical skills to evaluate delivery performance metrics.

Excellent communication skills, both verbal and written.

Proficiency in using e-commerce platforms and order management systems.

Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Basic knowledge of logistics and supply chain management principles.

Familiarity with data entry and inventory management software.

Education

Bachelor of Commerce (B.Com), Bachelor of Science (B.Sc), Bachelor of Arts (B.A)

Skills Required

Logistics Management, Inventory Control, Data Analysis, Customer Service, Order Fulfillment, Supply Chain, Analytical Skills, Problem Solving, Time Management

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Ecommerce • Nashik