Information Technology Service Desk
YASH TechnologiesThoothukudi, IN1 day ago
Job descriptionAble to understand the email flow issues internal & external End-user support, OS troubleshooting and support, Basic software troubleshooting and support (MS office, Messengers, outlook, etc.). Demonstrate a high level of customer relationship skills which includes email etiquette. Good Communication skills, follow up skills, Willingness to work in rotational shifts Good Communication skills follow up skills, Willingness to work in rotational shifts. Remote troubleshooting
ROLE AND RESPONSIBILITIES : -
- Primary contact point for end users via phone / Chat / self-service tickets.
- Qualify and Open tickets for remediation of events.
- Triage Tickets to respective teams.
- Regular update and follow up on tickets in the queue
- Follow up tickets till closure.
- Ability to manage a variety of technically complicated tasks effectively
- Experience in Remote support and troubleshooting skills.
- Understanding of Basics Hardware accessories / devices and peripherals
- Should be flexible for rotational shifts
- Excellent oral and written communications skills
- Exposure in practicing ITIL standards for Infrastructure management
DESIRABLE SKILLS
Create a job alert for this search
Service Desk Information Technology • Thoothukudi, IN
Related jobs
)
)
%20Pvt.%20Ltd.)
- Promoted
Information Technology Operations Manager
TransFiThoothukudi, IN TransFi powers the world’s payments, helping businesses and individuals access better ways to move money.Combining industry-leading coverage of currencies and payment methods, we deliver compliant ...Show moreLast updated: 9 days ago
- Promoted
- New!
Information Technology Specialist
IRA COACHINGtirunelveli, tamil nadu, in IRA Coaching supports students and young professionals through practical skill-building, coaching programs, and career-focused guidance.
The team is expanding its digital operations and tech tools t...Show moreLast updated: 15 hours ago
- Promoted
Head of Information Technology
AI OutsourcingThoothukudi, IN AI Outsourcing is looking for a Head of Information Technology to transform the Outsourcing / Offshore sector via the use of AI - targeting Accountants globally.
This is a full-time remote role for ...Show moreLast updated: 4 days ago
- Promoted
Head of Information Technology
Talent Zone Consultanttirunelveli, tamil nadu, in We’re Hiring : Head of Software Engineering – India / remote 🚀.We are looking for an experienced technology leader to head our software engineering team in India.
The ideal candidate will bring a stro...Show moreLast updated: 30+ days ago
- Promoted
Information Technology Sales Manager
Innova ESIThoothukudi, IN The IT Sales Manager will be responsible for driving business growth by developing new client relationships and managing existing accounts.
This role involves selling a wide range of software soluti...Show moreLast updated: 19 days ago
- Promoted
Information Technology Help Desk Technician
Celito Tech, Inc.Thoothukudi, IN Job Title : IT Service Desk Technician.Reports To : Senior Manager, IT Support.The Celito Team architects the buildout of simplified, integrated, and compliant technology.
With both consulting and pro...Show moreLast updated: 9 days ago
- Promoted
- New!
Itsm Manager - Cyber
Cubical Operations LLPThoothukudi, Republic Of India, IN Incident, Problem, Change, and Service Request Management.Drive implementation and continuous improvement of ITSM frameworks aligned with.
Coordinate with cross-functional teams to ensure smooth ser...Show moreLast updated: 8 hours ago
- Promoted
Head Of Information Technology
AI OutsourcingTirunelveli, Republic Of India, IN AI Outsourcing is looking for a Head of Information Technology to transform the Outsourcing / Offshore sector via the use of AI - targeting Accountants globally.
This is a full-time remote role for ...Show moreLast updated: 4 days ago
- Promoted
- New!
Enterprise Technology Operations Manager
Pi One Technologies (π 1)Tirunelveli, Tamil Nadu, India Request you to read through and apply Position Summary : We are seeking a seasoned Enterprise IT Infrastructure Manager with approximately 15 years of experience to lead and manage the entire IT in...Show moreLast updated: 10 hours ago
- Promoted
- New!
IT Service Management
ISG (Information Services Group)Thoothukudi, IN Wanted : dynamic and creative individuals ready to connect with a like-minded team.You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effect...Show moreLast updated: 1 hour ago
- Promoted
- New!
ITSM Manager - Cyber
Cubical Operations LLPtirunelveli, tamil nadu, in Incident, Problem, Change, and Service Request Management.Drive implementation and continuous improvement of ITSM frameworks aligned with.
Coordinate with cross-functional teams to ensure smooth ser...Show moreLast updated: 15 hours ago
- Promoted
Head of Information Security
HotelTrader LodgIQ (India) Pvt. Ltd.Thoothukudi, IN Hotel Trader is a 100% automated & cloud-based distribution management company providing the tools necessary for hotels to seamlessly connect to global demand with the click of a button.We fully em...Show moreLast updated: 30+ days ago
- Promoted
- New!
SDE - I & II & III
Mitigata - Smart cyber insuranceThoothukudi, IN Mitigata] is a leading provider of Cyber Security, Compliance, and Risk Management solutions helping businesses safeguard digital assets, ensure regulatory compliance, and minimize exposure to cybe...Show moreLast updated: 1 hour ago
- Promoted
Information Technology Support Specialist
ALTEN Indiatirunelveli, tamil nadu, in Act as the first point of contact for all IT-related queries and issues via phone, email, chat, and ticketing system.Provide remote support for business-critical applications, including troubleshoo...Show moreLast updated: 8 days ago
- Promoted
Information Technology Infrastructure Manager
Lactalis Indiatirunelveli, India India (Remote Management of Australis Operations).SAP Basis, SD, WM, PP, MM,BI / BW, Linux Server Administrators).IT & SAP Infrastructure Manager.
India to lead our technical team and oversee the IT i...Show moreLast updated: 2 days ago
- Promoted
Senior Manager IS Cyber Culture & Awareness
MashreqThoothukudi, IN The Cyber Security Awareness Specialist plays a critical role in maturing Mashreq Bank’s cyber security awareness program.
The specialist is responsible for fostering a culture where Cybersecurity i...Show moreLast updated: 9 days ago
- Promoted
- New!
Information Technology Project Manager / / Delivering software web-based solutions to Digital Banking / FSI sector
Nityo Infotechthoothukudi, tamil nadu, in Hiring For Project manager delivering software web-based solutions to Digital Banking / FSI sector.Skill : - java +angular +agile +scrum+.
Strong Application development / Implementation / Customized.En...Show moreLast updated: 15 hours ago
- Promoted
- New!
Information Technology Manager
Tecnicas Reunidastirunelveli, tamil nadu, in Tecnicas Reunidas group (TR) is a leading Oil & Gas International Engineering and Construction Company specialized in the design, construction and management of execution of Industrial plants world...Show moreLast updated: 14 hours ago