Job Summary :
To design, develop, deploy, and oversee enterprise automation solutions that integrate technologies like RPA, AI, ML, and low-code platforms while aligning with business objectives.
Responsibilities :
Design and develop scalable automation solutions by leveraging RPA, AI, ML, low code / low-cost tools, and enterprise platforms
Integrate automation solutions with existing IT ecosystems and ensure seamless platform capability
Lead POC initiatives and validate new automation technologies
Translate business requirements into detailed technical designs and guide development teams
Oversee project delivery from solution design to deployment, ensuring documentation and quality standards
Establish and follow Intelligent Automation standards, best practices, and compliance policies enterprise-wide
Act as subject matter expert on automation trends, tools, frameworks, and industry practices
Collaborate with IT, operations, and business stakeholders, conveying complex technical concepts to both technical and non-technical audiences
Troubleshoot and optimize existing automation solutions, performing gap analysis and recommending improvements
Work closely with Automation Delivery Head to standardize processes, enforce compliance, and advocate for automation’s business value across the organization
Ensure timely resolution of production and user issues.
Ensure timely delivery of assigned projects and requests.
Review IT processes, identify areas of improvement and implement solutions.
To provide and maintain positive work environment ensuring team’s growth along with company’s growth keeping our core values (Teamwork, Integrity, and Total Customer Satisfaction) intact.
To identify opportunities for team training and skills advancement.
To provide regular status reports to Sr. Manager / Regional Director highlighting any risks or concerns affecting the delivery.
To ensure that the team’s work and its impact is presented and communicated through various platforms like IT Newsletter, Manager’s meet, etc.
Experience :
Minimum 5-7 years’ experience in automation solution architecture, system or business analysis, and solution delivery
Hands-on experience with leading RPA platforms (Power Automate, UiPath, Blue Prism, Automation Anywhere) and low-code / no-code tools
Proficiency in programming and scripting languages such as Python, Java, C#, and JavaScript
Strong understanding of AI / ML frameworks (TensorFlow, PyTorch), and process automation methodologies
Proficiency with relational (SQL) and NOSQL databases.
In-depth knowledge of cloud platforms (particularly Azure) for automation deployment, containerization (Docker), and orchestration (Kubernetes)
System integration expertise, including APIs, microservices, and SaaS platforms
Strong consulting, project management, communication skills for stakeholder engagement and team leadership
Experience in architecting and delivering content and process automation solutions within complex multi-tier enterprise environments
A bachelor’s or master’s degree in computer science, IT, or a related field; advanced certifications in RPA, AI, or cloud platform is preferred
Knowledge of IT infrastructure, networking, and security practices relevant to large-scale automation deployments
Familiarity with source control, CI / CD pipelines, and DevOps practices
Experience implementing and maintaining enterprise-grade automation architectures aligned with business and compliance requirements
Nice to Have :
Advanced knowledge of process optimization, including Lean, Six Sigma, or other process improvement frameworks
Knowledge of the Power Platform leveraging Dynamics 365 and MS cloud technologies.
Certifications like MS certified Power Platform Solution Architect or Azure Solutions Architect Expert
Process Mining and Analytics Tools like Power BI, Celonis, Power process mining
ChatBot Development (Azure Bot Services, Microsoft Copilot)
Technical Architect • Vapi, Gujarat, India