Mortgage Operations Manager

Job Title : Mortgage Operations Manager

Reporting To : Head of Operations

Location : Pune

Employment Type : Full-Time

Purpose

The Mortgage Operations Manager contributes to the overall success of the Retail Lending business by ensuring the effective execution of business plans, strategic initiatives, and operational goals. This role ensures that all activities are conducted in compliance with regulations, internal policies, and industry standards while fostering a high-performance, customer-centric culture.

Key Responsibilities

Strategic & Business Management

• Develop, manage, and execute the multi-year business strategy for the Home Loans product line.
• Own the annual business plan; implement initiatives to achieve performance targets and business growth.
• Monitor and report on performance, identifying areas for improvement and innovation.
• Lead the design and implementation of projects and process enhancements to achieve business objectives.
• Take end-to-end ownership of product-line P&L, managing key drivers to deliver results.

Leadership & People Management

Qualifications & Experience

Why Join Us

Join a dynamic environment that values leadership, innovation, and operational excellence. You’ll have the opportunity to influence strategy, lead a motivated team, and contribute directly to the success of a growing retail lending business.