IT Lead — Campus Infrastructure (Daskalos)
Reports to : Head of IT Infrastructure
- Location : India (multi-city travel - Mumbai, Bangalore, Delhi)
Role Summary
Hands-on owner for end-to-end campus IT buildouts and steady-state operations. You’ll be the on-site technical lead across networking, Wi-Fi, AV / classroom tech, security systems, identity / endpoints, and run-ops—driving quality, timelines, and day-one readiness.
Responsibilities
Build & Commissioning
Run site surveys;review HLD / LLD;coordinate MEP / fit-out;produce BoM / BoQ deltas.
Oversee racks / IDF / MDF, structured cabling (TIA / EIA), labeling, copper / fiber certification, UPS / power, and env sensors.Lead cutover planning, test plans / UAT, soak tests, and acceptance signoffs.Network, Wi-Fi & Security
Deploy / operate L2 / L3 switching, SD-WAN CPE , firewalls, VPNs, NAC / 802.1X , VLANs / QoS.Wi-Fi design validation (heatmaps, AP placement, RF tuning, capacity planning, captive portal).Implement segmentation and baseline hardening;integrate with SIEM / NMS.
Classroom AV & Campus Systems
Install / maintain classroom AV, lecture capture, room schedulers, digital signage.Coordinate access control / CCTV / VMS and emergency paging integration with IT network.Identity, Endpoints & Services
Build images;manage MDM / UEM (Intune or equivalent) , printers, and shared devices.
Support SSO (SAML / OIDC) and directory (AD / Entra ID) integrations with LMS / SIS / library systems.Own backup / restore runbooks for campus services;participate in DR tests.
Operations, Quality & Vendors
Run daily ops : monitoring (NMS / logs / SIEM), patching, capacity, asset / CMDB updates.Drive SLA reporting, problem / RCA, and continuous improvement.Direct SI / OEM / ISP / AV partners on-site;verify deliveries vs. BoQ;manage punchlists and RMAs.
Produce clear documentation : as-builts, configs, diagrams, runbooks, and change records.Key Objectives (First 6–12 Months)
Commission day-one IT for assigned campus(es) on schedule and within budget.Achieve ≥99.9% uptime for core services;P1 MTTR ≤ 60 min .
Validate 100% teaching-space Wi-Fi (≥ –67 dBm, target throughput / latency per design).Stand up ITIL-aligned operations (incident / change / problem), monitoring, and documentation.Close build punchlists and audit findings within 30 days .Required Experience & Qualifications
6–10+ years hands-on IT infrastructure;at least one greenfield campus or large office (1,000+ users) setup in India.
Deep technical breadth across :Networking : routing / switching, SD-WAN , firewalls, VPN, NAC / 802.1X , QoS, segmentation.Wi-Fi : survey & design tools (e.G., Ekahau), RF tuning, capacity modeling, validation.AV / Security : classroom AV (Crestron / Extron or similar), CCTV / VMS, access control basics.Identity / Endpoints : AD / Entra ID, SSO (SAML / OIDC), Intune / UEM , imaging, GPO.Ops / Observability : ITSM (ServiceNow / Jira), NMS (PRTG / SolarWinds / Aruba Central / DNA), SIEM basics.Strong ownership, initiative, and quality orientation;excellent documentationand communication.
Certs (preferred) : CCNP (or CCNA + strong experience), CWNA / CWDP, ITIL Foundation;NSE4 / PCNSA, MD-102, or VCP are pluses.
Bachelor’s in Engineering / CS or equivalent experience.