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Major Incident Manager
Tata Consultancy ServicesDelhi, India7 days ago
Job descriptionBE / B.Tech / MCA / M.Sc. / MS with minimum 3 years of relevant IT-experience post Qualification. Only Full-Time courses would be considered. Candidates who have attended TCS interview in the last 1 month need not apply.
Greetings from Tata Consultancy Services!!
We are hiring for Major Incident SME!!
Experience : 4-6 years
Location : Kolkata
Date of Interview : 08-Oct-2025(Wednesday)
Mode of Interview : Virtual
Required Technical Skillset :
- Excellent communication and customer handling skills
- Knowledge of investigation to determine the root cause of major incidents, identifying contributing factors, and developing effective solutions
- Hands on experience in handling major incidents in production and providing regular comms update during MI process and bridge calls
- Experience in decision-making processes during incident response, investigation, recovery, and restoration to normal operations
- Experience in working in SLA based and 24 / 7 support model.
TCS Eligibility Criteria :
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Major Incident Manager • Delhi, India