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Project Manager

Project Manager

Hrizen Techno ServicesGurugram
15 hours ago
Job description

Job Description :

Key Responsibilities :

1. Project Planning & Execution :

  • Define project scope, goals, deliverables, and success metrics in alignment with business objectives and product roadmap.
  • Develop and maintain detailed project plans, schedules, and resource allocation documents.
  • Track progress against milestones and report status updates to leadership and client stakeholders.
  • Manage change requests, ensuring timely delivery within scope and budget.
  • Implement agile methodologies and project tracking tools (e.g., Jira, Asana, Trello).

2. Cross-Functional Coordination :

  • Collaborate with Product Managers, Engineering, QA, and UX / UI teams to clarify requirements and prioritize project tasks.
  • Coordinate with banking and payment partners for API integrations, sandbox testing, certification, and compliance approvals.
  • Act as the primary liaison for client onboarding, ensuring effective communication and expectation management.
  • Facilitate cross-departmental syncs and maintain documentation across project phases.
  • 3. Risk & Issue Management :

  • Identify and assess project risks, dependencies, and potential roadblocks early.
  • Develop and execute risk mitigation and contingency plans.
  • Ensure compliance with regulatory frameworks and data security standards such as PCI DSS, SOC 2, and ISO 27001.
  • Drive timely resolution of issues impacting delivery, coordinating with internal and external teams as needed.
  • 4. Client Delivery & Relationship Management :

  • Lead client-facing implementation projects from kickoff through UAT and go-live.
  • Ensure seamless deployment and adoption of StavPay modules including invoice capture, approvals, payment center, and reporting.
  • Gather client feedback and relay insights to product and engineering for continuous enhancement.
  • Build strong, trust-based relationships with enterprise clients and maintain post-go-live support coordination.
  • 5. Operational Excellence :

  • Establish repeatable frameworks and best practices for implementation, release management, and quality assurance.
  • Analyze project metrics, conduct retrospectives, and drive continuous improvement initiatives.
  • Maintain documentation repositories and ensure process consistency across client engagements.
  • Contribute to knowledge sharing, training, and process optimization initiatives within the PMO.
  • Qualifications & Experience :

  • Bachelors Degree in Business Administration, Computer Science, Finance, or related field (Masters preferred).
  • 5- 8 years of experience in project management or client delivery, preferably within FinTech, Banking, or Payments domains.
  • Proven experience managing end-to-end implementation of payment solutions, ERP integrations, or digital platforms.
  • Strong understanding of API integrations, compliance certifications (PCI, ISO, SOC), and payment gateway operations.
  • Familiarity with project management tools (Jira, Asana, MS Project) and agile delivery frameworks. PMP, PRINCE2, or Agile / Scrum certification is a strong plus.
  • Skills & Competencies :

  • Excellent project planning, organizational, and stakeholder management skills.
  • Strong analytical and problem-solving mindset with the ability to handle ambiguity.
  • Exceptional written and verbal communication for client and internal reporting.
  • Ability to prioritize tasks, manage dependencies, and deliver within deadlines.
  • Strong collaboration and negotiation skills to align cross-functional goals.
  • High ownership and accountability to ensure client satisfaction and operational success
  • (ref : hirist.tech)

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