Required Skills & Experience
- 9+ years of total IT experience with 6+ years in ServiceNow development and architecture.
- Strong expertise in ServiceNow CSDM framework and CMDB data modeling .
- Hands-on experience in ServiceNow ITSM, ITOM, ITBM, and integrations .
- Proficiency in ServiceNow scripting (Glide, JavaScript, APIs) .
- Solid understanding of ITIL processes and service management best practices.
- Experience in solution design, workflow automation, and process re-engineering .
- Strong problem-solving, communication, and stakeholder management skills.
- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications preferred.
- ServiceNow Certified Technical Architect (CTA) or Certified Application Portfolio Management (APM) Specialist is a plus.
Skills Required
Itil, ITOM, ITBM, Glide, Javascript, Apis