Engineering Manager - Customer Interfaces

Are you ready to power the World&aposs connections

About The Role

Kong's API Management suite includes several products, such as the Kong Enterprise Gateway, the Kong AI Gateway, and the Konnect SaaS platform. These help organisations across industries manage and operate their APIs securely, with high throughput and reliability.

We are looking for an Engineering Manager who will be responsible for Web UI, CLI, and LLM interfaces to the product.

The API Ops team owns the deck Open Source command line interface (CLI) to all Kong runtimes, as well as Terraform support for the Kong Gateway. These are the most widely used tools to operate Kong's products in production.

The LLM Ops team is a new team that will help all the other engineering teams in Kong work with Large Language Models (LLMs) and build new features into our product portfolio.

The Web UI team builds the core features in Kong's SaaS platform (Konnect).

This opportunity requires you to work from our office in Bangalore, India in a hybrid manner with three days in the office and two days working from home. As a leader, we expect you to maximise your time with the team and deliver outcomes efficiently.

What You&aposll Do

• Build and lead high-performing engineering teams that consistently deliver results.
• Attract, mentor, and retain top engineering talent, fostering growth and development across Kong&aposs engineering organisation.
• Own the end-to-end technical success of your engineering teams, ensuring industry-leading security, quality, performance, and reliability.
• Architect and operate software systems to maintain 99.99 % SLA or higher reliability.
• Play a pivotal role in shaping the technical direction for the API Ops and LLM Ops teams by driving innovation.
• Collaborate closely with product leadership to define and refine strategy, roadmap, and objectives for managed gateways, ensuring alignment between engineering efforts and business goals.
• Oversee multiple agile workstreams simultaneously to ensure the timely execution of projects and initiatives.
• Interface directly with customers and field teams to understand use cases, pain points, and opportunities for innovation; incorporate this feedback into product improvements.
• Own key objectives that directly impact business outcomes, contributing to enhanced revenue growth for Kong.

What You&aposll Bring

About Kong

Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become "API-first" and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit www.konghq.com or follow us on X @thekonginc.

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Skills Required

Distributed Systems, Networking Concepts, Microsoft Azure, Aws