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Head - Finance Processes & Systems

Head - Finance Processes & Systems

ConfidentialMumbai, India
10 days ago
Job description

Job Title : Finance Process & Systems Head

Function : Finance Systems / Process Optimization

Reports To : Head of Country Controlling

Location : Head Office, Mumbai

Travel Required : 25% þ 50% 75%

About DHL Blue Dart Express India :

At Blue Dart, we go beyond delivering shipments-we deliver trust, precision, and excellence. As India's most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day.

We are proud to be consistently ranked among India's Top 100 Great Places to Work® and recognized as part of the DHL Group's Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal-it's a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.

If you're looking to join a purpose-led, people-first organization that shapes India's supply chain with integrity and care-Blue Dart is where you belong.

Position Overview :

The Head - Finance Process & Systems will lead the implementation and stabilization of SHAPE+ (SAP-based) platform across Finance, with a core focus on Accounts Payable (AP), followed by Accounts Receivable (AR) and related reporting processes. This role will act as the bridge between finance operations and system transformation, ensuring end-to-end process excellence, data accuracy, and system adoption across functions and regions. It will drive design governance, testing, training, deployment, and user support for SHAPE+ modules. Job Purpose :

To lead the process transformation and SAP SHAPE+ system implementation across core finance modules-starting with AP and expanding to AR and reporting. The role will ensure operational readiness, control adherence, and long-term sustainability of financial processes enabled by SHAPE+. Key

Roles & Responsibilities :

SHAPE+ Implementation Leadership

  • Act as the program lead for Finance on SHAPE+ rollout and execution across India.
  • Lead end-t o-end system implementation for AP, AR, and finance reporting modules.
  • Govern business blueprinting, configuration reviews, and test cycle validations.

Process Design & Standardization

  • Collaborate with global and regional teams to align local processes with global SHAPE+ templates.
  • Standardize finance processes (AP, AR, 3-way match, vendor management) across BUs and regions.
  • Identify improvement opportunities and drive simplification through automation.
  • Change Management & Training

  • Develop training plans and deliver capability building sessions for finance users.
  • Support change champions in finance and drive adoption at the ground level.
  • Ensure robust documentation, SOPs, and quick reference guides are made available.
  • Post Go-Live Stabilization & Support

  • Monitor post-go-live performance, issue resolution, and system usage.
  • Coordinate with IT, Shared Services, and business controllers to ensure SLAs are met.
  • Support hypercare, enhancement requests, and local system integration.
  • Integration with Finance Control Environment

  • Ensure controls, reconciliations, and approval workflows are embedded in the SHAPE+ design.
  • Partner with R2R, Controlling, and Audit to align governance needs.
  • Enable system-led controls to reduce manual dependencies and enhance compliance.
  • Reporting & Analytics Enablement

  • Support transition of MIS reporting to SAP standard tools (e.g., Fiori, S / 4 HANA, SAC).
  • Collaborate with Digital Finance teams to automate KPI dashboards and alerts.
  • Cross-functional Collaboration

  • Partner with Procurement, IT, Operations, Treasury, and Legal to ensure end-to-end alignment.
  • Represent finance in SHAPE+ steering committees and key governance forums. Qualifications & Experience :
  • Education & Qualifications :

    Education

  • Essential : Chartered Accountant / MBA Finance / CPA equivalent
  • Certified in SAP FI / CO, S / 4 HANA or equivalent
  • Experience :

  • Essential : 10 -12 years of experience in finance transformation or system implementation roles
  • Preferred : SHAPE+, SAP S / 4 HANA rollout experience in finance (AP / AR) Skills & Capabilities :
  • Skills & Capabilities :

    Core Technical Skills

  • SAP Finance Modules (FI, CO, MM integration, AP / AR processes)
  • Finance process mapping and control design.
  • UAT planning, training deployment, data migration
  • Hypercare and post-deployment support governance
  • Workflow automation, KPI dashboarding tools
  • Behavioural Competencies

  • Strong project leadership and change management
  • Analytical and structured problem-solving
  • Cross-functional influence and stakeholder management
  • High accountability and execution orientation
  • Communication and facilitation skills
  • Key Performance Indicators :

    Sr. No.

    Key Result Areas

    Key Performance Indicators

    SHAPE+ Deployment

  • . Timely go-live of AP, AR & reporting modules
  • Process Standardization

  • . % process deviation from global template
  • Control Integration

  • . % finance controls automated through SHAPE+
  • Adoption & Capability

  • . User satisfaction & training effectiveness scores
  • Post Go-Live Stability

  • . Number of issues closed within SLA
  • Reporting Enablement

  • . % of reports transitioned to SHAPE+ dashboards
  • Why join DHL Blue Dart

    When you join us, you're not just taking a job-you're becoming part of a purpose-led movement that's reshaping the future of logistics across India and the world. At Blue Dart, we don't just deliver parcels-we deliver excellence, innovation, and opportunity every day.

    Here's what makes us stand out :

  • Great Place to Work® Certified-a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being.
  • Competitive pay and performance-linked rewards that truly recognize your impact.
  • Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever.
  • Best-in-class benefits-from comprehensive medical cover (including optional parental care) to financial wellness and generous time off.
  • A culture that celebrates diversity, innovation, and bold thinking-where your voice is heard and your contributions matter.
  • Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories.
  • The pride of working with India's most awarded logistics brand, trusted by millions and driven by purpose.
  • This is your chance to do meaningful work, build a career without borders, and thrive in a company that's not just a logistics leader-but a Great Place to Work. Come grow with us.

    #LIeBD

    Skills Required

    Workflow automation KPI dashboarding tools, Finance process mapping and control design, Hypercare and post-deployment support governance, UAT planning training deployment data migration, SAP Finance Modules FI CO MM integration

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