Client Engagement Manager(CCAI / LLM)

Quantiphi is an award-winning AI-first digital engineering company driven by the desire to

reimagine & realize transformational opportunities at the heart of the business. We are

passionate about our customers & obsessed with problem-solving to make products

smarter, customer experiences frictionless, processes autonomous & businesses safer.

We put together a wide array of solutions that help businesses build AI products, find &

retain high-value customers, improve operating efficiency & reduce risk across several

industries including but not limited to Healthcare, Insurance, Media, Retail, Manufacturing, &

Consumer Products & are in partnership with Google Cloud, AWS, NVIDIA, Looker,

Snowflake, SAP & Tensorflow.

For more details visit : https : / / www.quantiphi.com /

Job Summary

Role : Senior Engagement Manager

Experience : 14 Years+

Work location : Mumbai / Bengaluru

As a Senior Engagement Manager, you will be responsible for heading and managing the

customer engagements , delivery efforts in a B2B environment for Customer service teams

of various organizations.

Client Management :

• Managing customer communication, relationships and escalation management.
• Guide the client on technology evaluation, technical thought leadership and

direction.

plan for long term and short-term architecture goals.

methodologies and best practices.

ambitious and novel solutions.

Project Delivery :

testing, release and maintenance.

environment, where you are empowered to make a difference

deliverables.

deliverables reviews and follow through till issues closure.

Team management :

customer technical objections and develop a strategy to resolve technical blockers.

Responsibilities :

environment.

GCP / AWS / Azure platforms and services.

issues and provide a point of view.

Nice to have skills :

GCP / AWS / Azure.

cloud architecture.

requirement gathering, sales planning, solution scoping, proposal building and client

presentation.

data science and Artificial Intelligence.

What’s in it for you?

1. The experience of working in a category defining high growth startups in the

transformational AI, Decision Science and Big Data Domain.

2. The opportunity of getting on boarded to the phenomenal growth journey and

helping the customers take the next big leap in digital transformation

3. The opportunity to work with a diverse, lively and proactive group of techies who are

constantly raising the bar on the art of translating mounds of data into tangible

business value for clients.

4. Flexible working options available to foster productivity and work / life balance.