About the job
We are seeking an experienced technology professional who will be a hands-on Salesforce configuration and declarative development specialist to work specifically on projects for our Non-profit or Higher Education clients.
This person should be an expert with Salesforce configurations and / or declarative development and have some experience in consulting or with working directly with Non-profit or Higher Education organizations. They should have a demonstrated ability to configure Salesforce according to best practices.
Roles & Responsibilities :
- Maintain up-to-date, accurate knowledge of Non-profit & Education Clouds
- Build, test, and deploy declarative and / or technical solutions to meet client requirements
- Provide informal mentorship, and facilitate knowledge-sharing and growth opportunities to less experienced consultants.
- Implement solutions in multiple Clouds and conduct proactive QA on teams solutions
- Serve as an expert in CFG methodology and business process
- Provide feedback to CFG leadership on how the company can improve
- Show a commitment to customer satisfaction
- Deliver on project assignments on time and within budget
- Perpetually contribute to the betterment of Cloud for Good
- Be prepared to work in shifts to accommodate our global customer base across different time zones, including the AMER, APAC, and EMEA.
Qualifications :
A minimum of 3 (Three) Salesforce certifications including the Salesforce.com administrator certification and at least one consulting certification (certifications in multiple Clouds preferred)Experience consulting on Salesforce implementations (3+ years of experience preferred; agile methodology experience preferred)Understanding of common business processes for non-profits (major gift processing, moves management, grant-making) or higher education institutions (executive education program management, student retention, recruitment and admissions, and advancement)Demonstrated success in designing and configuring complex solutionsStrong Salesforce configuration knowledge. Mastery of Declarative tools (Omni Studio (FlexCards & OmniScripts) , Flows, Process Builder, Approval Processes, Custom Objects / Fields, Security Model)DevOps / Release ManagementFamiliarity with version control systems (Git)CI / CD pipelines for Salesforce (e.g., Copado, Gearset, Jenkins)Overseeing the health and configuration of Salesforce environments (sandboxes, staging, production) to ensure they are properly configured for releases.Demonstrable experience in leading the release management process for Salesforce implementations, ensuring smooth and efficient deployments of new features, updates, and bug fixes.Strong consulting skills, including project and time management, communication, and teamwork / collaborationProven track record of continuously improving organizationsBachelors degree in a related field or equivalent education / experience requiredPreferred Skills :
Strong time management skillsExcellent organizational skills and ability to handle multiple projects simultaneouslyStrong written and verbal communication skills to communicate release information to stakeholders, facilitating collaboration between development, testing, and operations teams.Experience in managing releases for large and complex Salesforce implementations.Knowledge of data migration and management within Salesforce.Intellectual curiosityPassion for continuous learningPresentation skills(ref : hirist.tech)