Primary POC (point of contact) for support, solutioning, enhancements in & around SAP HCM, SuccessFactors (SF), Enterprise Portal (EP ESS / MSS) and other applications in HR domain.
Leads enhancement & project team related to above associated business processes.
May have to look into related applications like biometric, L&D applications (Moodle, others), etc. too.
Drive & manages maintenance & support, enhancements & projects effectively towards completion in time, meeting SLAs.
Plan implementations with least calculated risks with mitigation / rollback / alternative plans.
Design, customize, configure and testing of applications.
Proactively identify and propose business process and / or system enhancements.
Continually review the SAP modules and identify areas for improvement.
Work with clients to implement changes that improve their business processes.
Work self-directed and independently; may act as subject matter mentor to more junior members.
Drive & manages enhancements & projects effectively towards completion in time, meeting SLAs.
Plan implementations with least calculated risks with mitigation / rollback / alternative plans.
Manages resources (external & internal) and partners in accordance with project schedule.
Use them judiciously & effectively, ensuring high productivity.
Apprising all stakeholders especially reporting head regularly & escalating (if necessary).
Maintains all proper documents related to project in accepted formats as per known standards.
Handing over of the enhancement / project to support team with KT.
Training team and end users.
Effective testing of changes.
Leads testing efforts.
Does business process study with the help of a business team.
Reviews and edits requirements, specifications, business processes and recommendations related to
proposed solution.
Draft RFP and RFQs, evaluate partners & various solutions offerings from vendors.
Ensures issues are identified, tracked, reported on and resolved in a timely manner during testing.
Able to manage teams effectively and with better productivity.
SAP HCM, SuccessFactors (SF), Enterprise Portal (EP ESS / MSS) Configuration & process knowledge.
Min 1 end to end implementation of SAP HCM, SuccessFactors (SF), Enterprise Portal (EP ESS / MSS).
Knowledge of HR processes from hire to retire and contract workforce, biometric applications, learning management systems, talent acquisition, onboarding, performance mgmt., claims & expenses, income tax and statutory obligations, accounts payable applications.
Sound knowledge of business processes & best practices around hire to retire of own and contract workforce, talent acquisition, learning management systems.
Knowledge of S / 4, SDLC, ISO / CMM, ITIL, software testing certifications / knowledge, project management shall be an added advantage.
People management, lead & mentored team of min 5-10 members.
Candidate should be open to work in new dimension areas like integration through CPI, BTP, etc. with digital stack of business processes, explore / evaluate new dimension modules of SAP or other application-leaders in HR domain.