Servicenow HAM

About Company :

They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

About Client :

Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations.

Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines.

Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries.

Job Title : Servicenow Asset Management Specialist

Location : Bengaluru

Experience Level : 2-6 years

JOB DESCRIPTION : Job Summary :

We are looking for a ServiceNow Implementation Specialist with hands-on experience in configuring and deploying Hardware (HAM) and Software Asset Management (SAM) modules. The role involves working on the development, customization, and integration of asset management workflows within the ServiceNow platform.

Key Responsibilities :

Implement and configure ServiceNow HAM and SAM modules based on business requirements.

Develop custom workflows, UI policies, business rules, and integrations for asset lifecycle automation.

Collaborate with stakeholders to gather requirements and translate them into technical solutions.

Ensure data accuracy through CMDB integration and discovery tools.

Support UAT, deployment, and post-implementation activities.

Create technical documentation and user training materials.

Requirements :

2–4 years of experience in ServiceNow development with focus on HAM / SAM.

Strong knowledge of ServiceNow platform , scripting (JavaScript), and ITSM processes.

Experience in implementing asset lifecycle workflows and integrations.

Familiarity with CMDB, Discovery, and software license models.

Good communication and problem-solving skills.