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IT - Application Support L2

IT - Application Support L2

ConfidentialChennai, Bengaluru / Bangalore, Delhi
30+ days ago
Job description

We are seeking an experienced Software Asset Management (SAM) Manager with a strong understanding of open-source software and related contracts.

This mid-management role involves overseeing software asset management with a focus on open-source components, ensuring compliance, and optimizing usage.

While extensive legal expertise is not required, familiarity with open-source licensing and contract terms is crucial.

Responsibilities :

  • Software licensing and SAM IT networks, applications and infrastructure
  • Project Management Execution and delivery of client engagements
  • Manage client facing delivery teams, leading and coaching more junior members
  • Foster and developing strong networks (local, area, global) with key service line champions in the firm Review and apply licensing metrics to complex IT environments
  • Client-oriented, professional services mindset
  • Ability to manage several projects simultaneously and take initiative / make decisions under pressure Understanding of IT Process, IT Infrastructure (applications, databases and operating system) and related technologies ie Oracle, Windows, Linux etc
  • Ability to identify engagement issues / risks and the confidence to pursue solutions with ley internal or external stakeholders
  • Works we'll in a diverse team and enjoys a dynamic environment where remote working is required
  • Highly competent at interpreting data, analyzing problems and formulating solutions to present to management level and above.
  • Knowledge of Active Directory, virtualization technologies, network topologies, software vendor license agreements and licensing terms
  • Interaction with software publisher, internal business team for software license compliance & terms
  • Open Source Management : Oversee the inventory and tracking of open-source software, including understanding and applying open-source licenses and compliance requirements.

Minimum Qualifications

  • Should be a Graduate / Post Graduate from a recognized University
  • Understands and masters the software licensing for at least three big publishers like Microsoft, Oracle, VMWare, SAP etc
  • Robust SAM experience
  • Ability to handle Software Audits independently
  • SAM Tool Knowledge (Service Now preferable), ELP Creation / License Compliance Position, Contract Management

    • Preferred qualifications (Desired Experience) :

  • Microsoft Certified Professional Big 4 experience and training 5 to 7 years of SAM or
  • Post graduate degree or higher 4 to 5 years experience in IT or project management / service delivery, operational / software asset management or consulting
  • Legal Awareness : Basic knowledge of software licensing agreements and compliance standards.

    • Skills Required

    VMware, Sap, Linux, Application Support, L2 Support, Software Asset Management

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    Application Support • Chennai, Bengaluru / Bangalore, Delhi