No longer accepting applications
Service Desk Agent Chennai Walkin 22nd November 2025 - Saturday
Tata Consultancy ServicesLucknow, IN2 days ago
Job descriptionWell organized with ability to multi-task and work with minimum supervision with quick learning skills. Strong interpersonal and negotiation skills. Collaborate with cross-functional teams to identify and resolve technical issues Flexible working in 24 7 environment Flexible to work on weekends Good communication skills to deal with customer End-to-End knowledge of activities being done 15 years of full-time education Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.
What we are looking for
Role : Service Desk Agent
Experience Range : 3 – 8 Years
Location : Chennai
Interview : Walkin
Venue : Chennai - Siruseri, GS 4 2F 200 seater & GS 3 1F Open Cafeteria, 1 / G1, SIPCOT IT Park Navalur, Siruseri, Tamil Nadu 603103
Must Have :
- Should be customer centric and understand the Service Desk (SD) support function.
- Candidate should be proficient in written and verbal English to provide the required IT services.
- Candidate must be ready to provide the support over the Phone Calls, Chat and other SD Channels.
- Ready to work support during weekend also as per monthly roster.
- Work and resolve Incidents and Service Requests tickets associated with Service Desk Support function.
- Provide break fix support, Remote software installation, IT applications, advice and assist to Customer Users, as needed.
- Remote Support to Provide equipment and hardware support including laptop, desktop devices, mobile devices, direct attached printers, local printers, scanners, and wireless networking etc.
- Certification : Any relevant certification (Preferred).
Good to Have :
Essential :
Minimum Qualification :
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Service Desk Agent • Lucknow, IN