Head of Lab Operations / General Manager (Diagnostics Lab)

Head of Lab Operations / General Manager

Base : Hyderabad |

Covers :

Hyderabad, Vizag, Bengaluru, Mumbai & other hubs

Reports to : COO

Mission :

Deliver fast, reliable, frugal operations across sites—max uptime, low TAT, zero‑compromise quality.

Key Responsibilities (essentials)

Own TAT, capacity / shift planning, hub‑and‑spoke load balancing.

Ensure analyzer uptime via PM calendars, spares, and vendor SLAs.

Drive cost / test : reagent rental optimization, batching (where safe), wastage control, inventory pars.

Enforce SOPs / IQC / EQA schedules; audit‑ready documentation and CAPA tracking.

Hire, train, cross‑train technologists; run daily huddles and safety culture.

Orchestrate courier / cold‑chain windows; monitor logistics SLAs.

KPIs

Uptime ≥98%

• Inventory wastage ≤1% COGS;
• PM on‑time ≥95%;

Vendor SLA ≥95%.

Qualifications

BSc / MSC MLT / Biomed Engg / MBA

5 - 8 yrs experience in high‑throughput lab operations

ISO / NABL exposure.

Good English communication