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Customer Executive / sales Officer

Customer Executive / sales Officer

ConfidentialChennai
30+ days ago
Job description

Job Description

  • Job Title / Designation : Customer Executive
  • Department : Sales
  • Functional Reporting to : Area Sales Manager
  • Location : Multiple
  • Candidate working at Customer Executive / Sr. Customer Executive position would be responsible for managing the Distributors and would be handling the front line sales team.
  • He will be directly responsible for Volume and Sales Growth in the assigned territory and will coach and train the Pre-Sales Representatives.

KPIs for the position of Customer Executive / Sr. Customer Executive are :

  • Volume
  • Market Share
  • Outlet Addition in the territory
  • EDGE Score

    • Distributor Handling KRAs for the position of Customer Executive / Sr. Customer Executive are :

  • Develop a network of dealers and distributors in the assigned region and achieve the Sales target assigned to him / her.
  • Use field data for assigned market to identify brand / pack gaps in territory
  • Design and implement local Sales promotion scheme.
  • Set clear volume targets and KPIs for his / her team.
  • Conducting regular feedback sessions with team members and providing necessary inputs.
  • Carry out coaching, mentoring and hand holding for the team members and develop upon their required skill set.
  • Will be accountable for the assigned market (key accounts and outlets).
  • Ensure regular updating of sales MIS and update the reporting officer on daily basis.
  • Compiling and analyzing sales figure on regular basis.

    • Skills Required

    General Trades, B2b Sales, FMCG SALES, Channel Distribution, B2C

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