Customer Service Representative

Customer Success Associate / Tele sales (Hindi Speaker) – Bengaluru | Work From Office

Location : Bengaluru

Work Mode : Onsite

Schedule :

Monday–Saturday, 10 : 00 AM – 7 : 00 PM

Experience : 6 months – 2+ years

About the Role

We are looking for a

motivated, empathetic, and confident Customer Success Associate

who is fluent in

Hindi . You will be supporting customers in the sensitive area of

male reproductive healthcare , ensuring professionalism, empathy, and complete confidentiality at every step.

Key Responsibilities

Assist customers with

appointment scheduling, follow-ups, and order processing

Provide

clear, accurate information

about our healthcare services

Handle

inbound and outbound calls

with professionalism

Resolve customer queries

with empathy and patience

Maintain

accurate customer records

in Zoho CRM

Uphold strict

discretion and confidentiality

in every interaction

Requirements (Must-Have)

Work From Office

– Bengaluru

Fluency in Hindi

(mandatory)

Any Graduate

(preferred)

6 months+ experience in

Tele calling / Customer Support

(preferred)

Excellent communication skills with an

empathetic and professional tone

Strong commitment to

confidentiality and customer sensitivity

Why Join Us?

Opportunity to work in a

mission-driven healthcare startup

Exposure to

sensitive patient communication

and high-impact work

Supportive team environment with learning opportunities