Customer Service Executive

Role Description

This is a full-time on-site role for a Customer Service Executive located in Mumbai. The Customer Service Executive will be responsible for providing exceptional support to customers by addressing their queries, managing customer relationships, and ensuring seamless resolution of issues. Additional responsibilities include maintaining customer satisfaction through proactive communication, handling escalations professionally, and ensuring to service protocols.

Qualifications

• Strong Interpersonal Skills and the ability to build and maintain excellent customer relationships
• Customer Service, Customer Support, and a focus on Customer Satisfaction to meet and exceed customer expectations
• Effective communication skills, problem-solving abilities, and attention to detail
• Proven ability to work in a dynamic, on-site team environment
• A bachelor's degree in any field (preferred) / HSC pass
• salary Upto 2 lpa.
• Freshers