User Experience Design Lead

Position Summary

The Senior Designer role at Chargebee is an exciting opportunity for someone with 5–8 years of experience who’s passionate about solving real customer problems through design. We’re looking for a designer who’s curious, eager to explore possibilities, and skilled at translating insights into thoughtful, user-centered solutions.

In this role, you’ll take ownership of end-to-end design work, from discovery to delivery, collaborating closely with product managers and engineers to shape seamless customer experiences. You’ll balance product thinking with design craft, ensuring solutions not only look great but also drive impact for the business and its users.

While this role is focused on hands-on design, you’ll also contribute to improving our processes and team practices. If you enjoy working in a fast-moving environment, thrive on creating clarity from ambiguity, and believe in the power of design to make a measurable difference, we’d love to meet you.

Key Responsibilities :

• Build well-researched design recommendations grounded in user insights, data, and competitor analysis to inform product decisions.
• Leverage AI tools as part of the design workflow to improve efficiency and explore innovative approaches.
• Take ownership of end-to-end design execution for projects, from research and concepting to delivery.
• Collaborate closely with product managers, engineers, and other stakeholders to ensure designs meet both business objectives and user needs.
• Conduct usability testing and apply research findings to refine and validate design solutions.
• Contribute to team discussions by questioning assumptions and suggesting improvements, fostering a culture of creativity and quality.
• Understand product management concepts and terminology to communicate effectively with cross-functional teams.
• Maintain awareness of front-end technologies to ensure designs are practical and implementable.

Qualifications :

What makes us who we are :

If you resonate with Chargebee, have a monstrous appetite for curiosity, and an insatiable urge to learn and build new things, we’re waiting for you!

We value people from all backgrounds and are dedicated to hiring and employing a diverse and inclusive workplace.

Come be a part of the Chargebee tribe!