Customer Service Representative

[9 : 48 am, 16 / 10 / 2025] Divya : 1 year experience into international voice process – BPO experience (mandatory).

Good communication skills with strong grasping power.

Candidate should be within the transport boundary(boundary list is attached for reference)

1. No postgraduate profiles

2. Resume should be updated (current address falling within transport boundary & candidate photo)

3. Flexible with night shifts(graveyard & midnight shifts as well).

4. Candidate should be ok with 10hrs window(9 working hrs +1hr break)

5. Cab will be available

[9 : 48 am, 16 / 10 / 2025] Divya : Job Description :

Provide functional and / or technical support for resolution of customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests / issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact, not transaction processing.

Job Types : Full-time, Permanent

Pay : ₹25, ₹56,816.70 per month

Benefits :

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Internet reimbursement
• Life insurance
• Paid sick time
• Provident Fund

Work Location : In person