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Delivery Lead

Delivery Lead

EXLAhmedabad, IN
7 hours ago
Job description

Role Overview :

We are seeking a highly experienced and versatile professional to serve as a Delivery Champion in our analytics practice. This role is designed for a senior resource who will set up new accounts and projects, establish delivery frameworks, and ensure a smooth transition to steady-state operations. The role also carries P&L governance responsibilities including utilization management, revenue forecasting, and margin simulations.

Key Responsibilities :

Delivery Setup & Transition (50%)

  • Lead the initial setup of analytics engagements across verticals.
  • Define delivery models, governance structures, and execution plans tailored to client needs.
  • Build and onboard cross-functional teams, establish delivery KPIs, and ensure operational readiness.
  • Act as the primary delivery lead during the incubation phase, transitioning projects to steady-state teams post-stabilization.
  • Drive client engagement and ensure alignment with business objectives during early phases.

P&L and Revenue Management (50%)

  • Own the financial performance of new and existing accounts / projects
  • Develop and manage revenue forecasts, cost models, and margin targets.
  • Collaborate with finance, sales, and delivery teams to ensure commercial success.
  • Identify risks and implement mitigation strategies to protect profitability.
  • Support account growth strategies through financial insights

    • Functional Expertise in Analytics :

  • Data Management : Expertise in data architecture, data governance, ETL, and data quality frameworks.
  • Descriptive & Diagnostic Analysis : Strong foundation in BI, reporting, and root cause analysis.
  • Predictive Analytics : Experience with statistical modeling, machine learning, and forecasting techniques.
  • Customer Experience (CX) Analytics : Ability to design and deliver solutions that enhance customer journeys, segmentation, and personalization.
  • Operational Analytics : Proven success in optimizing business processes, supply chain, and workforce efficiency through data-driven insights.

    • Required Skills & Qualifications :

  • 18+ years of experience in analytics delivery and financial management.
  • Proven success in setting up and scaling delivery operations across multiple clients and verticals.
  • Strong understanding of analytics platforms, tools (e.g., Power BI, Tableau, Python, R), and exposure to cloud ecosystems (Azure, AWS, GCP).
  • Deep expertise in P\&L ownership, budgeting, and forecasting.
  • Excellent client-facing skills and ability to influence senior stakeholders.
  • Bachelor’s / Master’s degree in Engineering, Business, Data Science, or related field.

    • Preferred Qualifications :

  • Experience in consulting or IT services industry.
  • Exposure to global delivery models and multi-region operations.
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