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Product Portfolio Manager - Credit Cards
ConfidentialMumbai, India9 days ago
Job descriptionIdentify and prospect new alliances that can enhance the credit card portfolio. Manage the end-to-end partnership process from ideation to deal closure. Negotiate commercial agreements and structure mutually beneficial relationships Work with partners to implement offers, ensuring smooth execution and tracking of performance. Analyse customer data to derive insights on spend patterns, retention drivers, and potential risks. Utilize Excel and data visualization tools to track performance trends. Present insights and recommendations to senior management through reports and presentations. Work closely with the tech team to enhance customer experience. Align with Bank's and Credilio operations and customer service teams to ensure issue resolution. Partner with the Bank's risk and compliance teams to ensure adherence to regulatory guidelines. Total Experience : 3 to 6 years in credit card portfolio management in fintech or banks. Strong understanding of credit card lifecycle management, customer segmentation, and portfolio profitability. Experience in forging alliances and partnerships in the financial services space. Hands-on experience with data analysis and reporting. Excellent communication, negotiation, and stakeholder management skills.
Key Responsibilities :
Portfolio Management & Growth :
- Monitor and analyse key portfolio metrics across spend behaviour, attrition rates, activation and customer engagement.
- Develop and implement strategies to enhance customer lifetime value and reduce attrition.
- Identify opportunities to enhance credit card usage through campaigns, rewards and benefits.
- Collaborate with the marketing team to design and drive portfolio strategy.
Strategic Alliances & Partnerships :
Customer Insights & Data Analytics :
Cross-functional Collaboration :
Required Qualifications & Experience :
Location : Andheri, Mumbai
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Skills Required
Negotiation, Customer Segmentation, Data Analysis, Excel, Stakeholder Management
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Portfolio Manager • Mumbai, India
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