Senior Product Manager

Senior Product Manager

Location : Hybrid – Gurgaon

Department : Technology / Engineering

Experience Level : 8+ Years

Employment Type : Full-Time

About the Role

We are looking for a seasoned Senior Product Manager to lead the development of our core messaging experience. This role requires deep domain expertise in consumer messaging platforms, a strong technical foundation, and a sharp focus on user experience.

You will work cross-functionally with engineering, design, and marketing to define the roadmap, prioritize features, and drive execution from concept to launch in a fast-paced, agile environment.

Key Responsibilities

1. Product Strategy & Vision

Own the end-to-end product lifecycle for core messaging features.

Define and drive a long-term product vision aligned with the company’s mission and market trends.

Translate user needs, competitive analysis, and internal insights into actionable product roadmaps.

2. Execution & Delivery

Prioritize product features and enhancements based on user value, tech feasibility, and business goals.

Manage sprint planning, backlog grooming, and product releases in partnership with engineering leads.

Own KPIs for feature adoption, reliability, latency, and engagement — and use data to make informed decisions.

3. User-Centered Development

Conduct user research and competitive benchmarking to identify gaps and opportunities.

Champion the voice of the user throughout the product development lifecycle.

Collaborate with customer support to gather feedback, analyze complaints, and improve user satisfaction.

4. Cross-Functional Collaboration

Coordinate across backend (Erlang, Java), frontend (Android, iOS, Web), DevOps, QA, and design teams.

Work closely with marketing, legal, and growth teams for go-to-market (GTM) strategy and launch readiness.

Serve as a domain expert and evangelist for messaging within the organization.

Required Qualifications

8+ years of product management experience, with at least 5+ years in messaging, social, or communication products.

Proven track record of delivering complex consumer-facing mobile apps at scale.

Deep understanding of real-time communication systems, messaging protocols (e.g., XMPP, MQTT), and backend / frontend dependencies.

Strong technical literacy — comfortable working closely with engineers on architecture and tradeoffs.

Experience working in agile environments, writing PRDs, managing sprints, and driving iterative product development.

Highly analytical and data-driven; strong proficiency with product analytics tools (e.g., Amplitude, Mixpanel, Firebase).

Exceptional communication, presentation, and stakeholder management skills.

Preferred Qualifications

Experience with end-to-end encryption, secure messaging, or privacy-first applications.

Familiarity with push notification systems, offline sync, and multi-device support.

Understanding of mobile UX patterns and performance optimization strategies.

Prior experience launching products in emerging markets or under low-bandwidth conditions.

Exposure to WebRTC, voice / video integration, or decentralized communication platforms.