Customer Service Operator - 45024
Turingtiruchirappalli, India19 days ago
Job descriptionProven experience in customer service operations (ticket handling, chat / email workflows, refunds / returns, knowledge base upkeep). Familiarity with workflow tools (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow, Jira, or equivalents). Strong attention to detail and ability to spot weaknesses in AI-generated workflows. Understanding of how operational data is used to train and evaluate LLMs. Excellent written English for creating training-quality datasets and validating AI outputs. Remote-first and flexible work environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Potential for contract extension based on performance and project needs. Commitment : Minimum 30 hours / week (at least 4 hours / day, with 4 hours overlapping PST). Engagement Type : Contractor / Freelancer (no medical or paid leave). Duration : 1 month (possible extension).
Role Overview :
We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) .
Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards.
What You’ll Do :
- Recreate workflows for ticket handling, chat / email support, refunds / returns, and knowledge base management .
- Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness.
- Simulate escalations, SLA tracking, and quality audits within support workflows.
- Provide structured annotations and datasets to improve LLM training and evaluation.
Required Qualifications :
Perks of Freelancing with Turing :
Offer Details :
Know amazing talent? Refer them at turing.com / referrals, and earn money from your network.
Create a job alert for this search
Customer Service • tiruchirappalli, India
Related jobs
)
- Promoted
Customer Service Operator - 50814
TuringTiruchirappalli, IN Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems.Turing support...Show moreLast updated: 1 day ago
- Promoted
On-line Service Specialist
SolisTiruchirappalli, IN The person will be responsible for online telephonic support to customer technical queries received from.Timely updates on customer complaints via the ticketing tool (Freshdesk) or any other system...Show moreLast updated: 30+ days ago
- Promoted
Senior Customer Service Representative
TripleTiruchirappalli, IN Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show moreLast updated: 30+ days ago
- Promoted
Branch Manager
HDFC securitiesTiruchirappalli, Tamil Nadu, India Monitor brokerage of the branch / dealer.Monitors Customer calling / trading.Monitoring income from other product.Identify certified candidates suitable for hiring.
Coordinate with recruitment team for ...Show moreLast updated: 4 days ago
- Promoted
Global Application
BeamTiruchirappalli, IN Global Application — Beam Wallet Technology Team (India & Asia).Opening Soon — New Beam Wallet Representation in India and Asia.
India and across the Asian region.This step reinforces our commitment...Show moreLast updated: 2 days ago
- Promoted
Customer Success Intern
Intervue.ioTiruchirappalli, IN At Intervue, we want to change how the world interviews forever.Intervue is an on-demand tech interview platform that streamlines hiring for engineering roles by outsourcing live interviews with re...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Assistant
WHACK Sportstiruchirappalli, tamil nadu, in As the first point of contact for many of our customers, you’ll be responsible for ensuring every interaction is helpful, friendly, and fast.
You’ll also support our team behind the scenes with admi...Show moreLast updated: 26 days ago
- Promoted
Customer Service Representative
HCLTechtamil nadu, tamil nadu, in Looking for Your Next Career Move? Join HCL’s Email Back Office Team!.Senior Customer Service Representative – Email Back Office.
Night Shift (Saturday to Friday, 5 working days, 2 weekly offs inclu...Show moreLast updated: 30+ days ago
- Promoted
E-Commerce Automotive Spare Parts Customer Service Representative
Newparts, Inc.Tiruchirappalli, IN Job Description : Automotive Customer Service Representative.Location : Remote (North American Hours).Desired Skills and Experience : .
Bachelor's degree in Engineering.Automobile Spare Parts / Automobi...Show moreLast updated: 30+ days ago
- Promoted
Customer Care Representative
MUHURTHTiruchirappalli, IN Muhurth is a contemporary brand rooted in the heritage of Kanjivaram textiles, blending tradition with modern luxury.For generations, we have been dedicated to preserving and evolving the craft of ...Show moreLast updated: 4 days ago
- Promoted
Computer Operator cum giving quotation
Hitech engineers firmtamil nadu, tamil nadu, in Hitech Engineers Firm is seeking a skilled and dynamic individual to join our team as a Quotation giving Executive.The ideal candidate will be responsible for preparing accurate and timely quotatio...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Representative
Agents Only TechnologiesTiruchirappalli, IN Remote (Device pickup required from Gurugram or Hyderabad).Agents Only (A Teleperformance Company).Join our Customer Service Project as a Gig Agent! Work remotely, gain valuable experience, and ope...Show moreLast updated: 1 day ago
- Promoted
Customer Operations Specialist - 45032
TuringTiruchirappalli, IN In this role, you will help build workflows, datasets, and simulations that are critical for.Your work will ensure that AI systems are tested against.
Recreate operational workflows for.KYC, AML, GD...Show moreLast updated: 30+ days ago
- Promoted
Patient Service Representative
TripleTiruchirappalli, IN Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show moreLast updated: 4 days ago
- Promoted
Bilingual L1 Support Lead - 5+ Years of experience
NEXWARE TECHNOLOGIES PRIVATE LIMITEDTamil Nadu, India, India Job Title : Bilingual L1 Support Lead.Japanese Proficiency : JLPT N3 / N2 (Mandatory).We are seeking a Bilingual L1 Support Lead to provide first-level technical support, manage user tickets, and coo...Show moreLast updated: 1 day ago
- Promoted
- New!
Marketing Manager
OrbiTouch HR (orbiTouch outsourcing pvt ltd)Tamil Nadu, India, India Urgent hiring for Marketing Engineer / / .Ctc- 3 Lpa + Performance-Based Variables.We are a reputed engineering organization engaged in the design, manufacturing, and supply of.Pressure Vessels, Heat ...Show moreLast updated: 17 hours ago
- Promoted
Customer Service Operator - 45024
Turingtiruchirappalli, tamil nadu, in In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of.AI-generated outputs, and ensuring compliance, trust, and customer experience standards.SLA track...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Officer / Sales
EcoOriginTiruchirappalli, IN We're looking for an extroverted, outspoken salesperson who's confident, assertive, and not easily negotiated down.Engage with potential customers through various channels (phone, email, face-to-fa...Show moreLast updated: 30+ days ago