Crm & Research Analyst

PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) organization supporting global clients across industries including construction, engineering, healthcare, staffing, logistics, and technology. We combine high-performance standards with offshore efficiency to deliver scalable recruitment support across sourcing, talent mapping, and candidate pipeline building. With a market-leading Net Promoter Score of 82 and strong client retention, PSG is recognized for delivering consistent service excellence, strong partnership, and measurable hiring outcomes. We are seeking Research & Sourcing Analysts to join our team. This role focuses on mapping the talent market, identifying relevant professionals across target companies, and building accurate and organized candidate profiles within our ATS and CRM systems. This is a non-voice position, ideal for individuals who have strong online research ability, high attention to detail, and the capability to analyze and categorize roles even when job titles vary. The selected analysts will work closely with the India Lead and US Talent Acquisition teams to ensure the right talent pools are continuously identified and updated. Research & Sourcing Analyst (Non-Voice)Experience : 1 – 3 Years Compensation : 3.5 – 4 LPA Work Schedule : 5 Days / Week Shift Timing : 7 : 30 PM – 4 : 30 AM IST (US Shift)Start Date : Immediate Joiners Preferred Conduct market research to identify relevant companies across specified industries such as construction, civil engineering, drilling, mining, or related technical fields. Build and maintain company lists with structured information including location, services provided, segment relevance, and scale. Identify suitable talent within these organizations based on role types, experience level, and job category alignment. Collect and document professional information from reliable online sources (LinkedIn, job boards, company websites, directories, etc.). Create and update candidate profiles in internal ATS / CRM systems ensuring accurate tagging, categorization, and formatting. Maintain strong data hygiene standards to avoid duplicates and ensure clean, organized data sets. 1–3+ years of experience in talent sourcing, online research, market mapping, lead generation, or recruitment support. ~ Experience working with global or remote teams is an advantage. ~ Familiarity with construction, technical, industrial, or field operations sectors is helpful but not required. ~ Strong online research and Boolean search skills with proficiency in LinkedIn and general web search tools. ~ Good working knowledge of Excel / Google Sheets and ability to operate within ATS / CRM platforms. ~ High accuracy and attention to detail in capturing and documenting candidate and company data. Analytical and curious, with the ability to identify patterns and guide research direction. Comfortable working independently in a focused, research-driven environment. Compensation & Benefits Competitive salary structure. Family Medical Insurance. Night Shift Allowances. Cab Facility for Pick-Up & Drop. Monthly Rewards & Recognition programs. Engaging culture with team-building and workplace events.